Smart Assist

Name: Smart Assist
Rating: 2.9 (38 reviews)
Author: Sennheiser electronic SE & Co. KG

for Evolution Wireless Digital

Free

38 Ratings
Ages

4+
Years
Category

Music
Developer

Sennheiser electronic SE & Co. KG
Language

EN
English
Size

80
MB

Evolution Wireless Digital Smart Assist makes the setup and use of Sennheiser Evolution Wireless Digital simple and fast. Use your smartphone or tablet to connect via Bluetooth for an efficient setup and overview of your new wireless system. Smart Assist provides automated setup, operation and monitoring Smart Assist becomes the "engineer in your pocket." After installation of the app, you'll only need another 60 seconds to have your system set up and running, including pairing and automated frequency allocation. Intelligent setup automatically creates reliable wireless connections, no wireless expertise required Aside from instant access to all system settings, you'll find a brand-new support hub with video tutorials and detailed manuals to help get you started. Stay current with firmware updates accessible directly within the app. Mobile access to all system settings centralizes control, eliminating the need for complicated menu navigation on every device Automated setup of receivers and transmitters, frequency allocation, channel naming, muting and battery status are now only one tap away. Easy frequency allocation and naming of all wireless channels keeps systems organized Always stay on top of all your wireless systems, even when using 15 channels at the same time. Our coloring and naming feature helps you to exactly identify each channel. The optionally available color coding set helps to tag the hardware as well.

Ratings & Reviews

2.9

out of 5

38 Ratings

Meh
06/20/2023

jspaudio
It’s a bit clunky. No way to rearrange devices in app without “forgetting” and re-pairing. Not a HUGE deal until the app locked out #2 in a 12 mic system.Setup is a more time consuming process than indicated and FW updates take forever (have to update one at a time).Good idea but overall a FAIL in execution.
Meh
06/20/2023

jspaudio

It’s a bit clunky. No way to rearrange devices in app without “forgetting” and re-pairing. Not a HUGE deal until the app locked out #2 in a 12 mic system.Setup is a more time consuming process than indicated and FW updates take forever (have to update one at a time).Good idea but overall a FAIL in execution.
App will no longer run on iPad with iOS 12.5
06/18/2023

GraceBaptist
Our church upgraded some of our mics to the new Sennheiser mics that use this app for setup and operation. All worked well with the church’s iPad until the app was updated and will no longer work on our iPad with iOS 12.5. Now when we start the app it tries to open and shuts down. We have updated this older iPad to the latest iOS it will support, and have deleted the Sennheiser app, restarted the iPad and re-installed the app. Nothing we do will allow the app to work on this iPad. We do understand that this iPad is a couple years old. Being a church it is not feasible to be able to update all technology when what we have still works. Would it be possible to make an older version of the app available, or make the app backwards compatible?
App will no longer run on iPad with iOS 12.5
06/18/2023

GraceBaptist

Our church upgraded some of our mics to the new Sennheiser mics that use this app for setup and operation. All worked well with the church’s iPad until the app was updated and will no longer work on our iPad with iOS 12.5. Now when we start the app it tries to open and shuts down. We have updated this older iPad to the latest iOS it will support, and have deleted the Sennheiser app, restarted the iPad and re-installed the app. Nothing we do will allow the app to work on this iPad. We do understand that this iPad is a couple years old. Being a church it is not feasible to be able to update all technology when what we have still works. Would it be possible to make an older version of the app available, or make the app backwards compatible?
Useful but with some limitations
04/21/2023

Abenne66
We have just installed 20 channels of EW-D wireless in my school. Using the app is relatively easy to set up each receiver and sync the transmitters. But, you can’t add or monitor more than 16 receivers on one device. Since we have 20, that presents a problem. But, I was surprised how far the Bluetooth signal traveled in our auditorium. The receivers are in a room at the back of the stage behind a steel door. The FOH is over 100 feet away. I’m hoping they figure out a way to add/monitor more receivers on one device in the future. We are planning to add 4 more in the near future.
Useful but with some limitations
04/21/2023

Abenne66

We have just installed 20 channels of EW-D wireless in my school. Using the app is relatively easy to set up each receiver and sync the transmitters. But, you can’t add or monitor more than 16 receivers on one device. Since we have 20, that presents a problem. But, I was surprised how far the Bluetooth signal traveled in our auditorium. The receivers are in a room at the back of the stage behind a steel door. The FOH is over 100 feet away. I’m hoping they figure out a way to add/monitor more receivers on one device in the future. We are planning to add 4 more in the near future.
Sennheiser EW-D
04/24/2024

rafaelmagic
It works. The Sennheiser EW-D is light years ahead of the g1-g4. With this app you can sync via Bluetooth, autoscan, adjust gain, plus some other settings. Plus the other benefits of digital.The Cons: app GUI needs a little fixing. But it works. So,I care less of design, I care that it functions.
Sennheiser EW-D
04/24/2024

rafaelmagic

It works. The Sennheiser EW-D is light years ahead of the g1-g4. With this app you can sync via Bluetooth, autoscan, adjust gain, plus some other settings. Plus the other benefits of digital.The Cons: app GUI needs a little fixing. But it works. So,I care less of design, I care that it functions.

- Fixed bug when downloading firmware files - Smart Assist now supports device claiming and password setting to be able to update the firmware of EW-DX devices with the latest security update.