It’s “you’ll never go back” better
HEY replaces workarounds, messy hacks, and daily frustrations, with built-in workflows, effortless organization, and clever features that levels-up email in meaningful ways.
Screen emails like you screen calls
You screen your calls, so why can't you screen your emails? With HEY, you can. HEY puts you in complete control of who's allowed to email you. Don't want to hear from someone? Screen them out and won’t hear from them again.
Inboxes are typically an intertwined mess of new and old messages haphazardly mixed together. Yuck. With HEY, new messages are always grouped together at the top, and previously seen emails are always at the bottom. Neat and orderly by default. No need to wade through the inbox jungle with a machete.
Spread ’em out, read ’em together
Let's say you have 7 unread emails. Why do you have to open one, close one, open one, close one, open one, close one, and so on. It's rediculously inefficient. With HEY, you can open multiple emails at once and just scroll though them, just like you would a newsfeed. It's a revolutionary way to read your emails. You'll never go back to the old way.
Find files without pulling your hair out
If you’re looking for an attachment, why should you have to find an email first? That’s backwards. With HEY, you get an attachment library that gathers up every attachment you’ve ever received in one organized, siftable place.
Just set it aside
Sometimes you get emails you need to reference later - travel info, handy links, numbers you need, etc. With HEY, you can 'Set Aside' any email in a neat little pile for easy access whenever you need it. At hand, but out of your face.
Put receipts in The Paper Trail
Receipts, confirmations, and transactional emails getting in your way? With HEY, you can send those types of emails to The Paper Trail where they'll be out of your way, but easy to find when you need them.
Blocking email spies 24/7/365
Many companies track which emails you open, how often you open them, and even where you were when you opened them. It's a massive invasion of your privacy. HEY blocks these trackers and tells you who's spying on you.
Fix bad subjects without busting threads
If you don’t start the thread, you're often stuck with other people’s generic, non-descriptive email subjects. With HEY, you can rename a subject so it makes sense for you without changing things for the other person.
Add private notes to any email thread
Conversations may start in email, but they may continue somewhere else. Some emails turn into lunches or calls or video conferences. Where do you put the notes from those - especially if they relate to the initial email conversation? With HEY, you can add personal, private notes (and files) to any thread. This way you keep everything related to the conversation on one page, even if it didn't all happen via email.
Notifications you control
HEY push notifications are off by default so your phone doesn’t steal your attention every time an inconsequential email hits your inbox. However, HEY lets you selectively turn them on for specific contacts or threads so you don't miss the things you really care about.
A built-in ‘Reply Later’ workflow
What if you need to reply, but you don't have time right now? With HEY, just click the “Reply Later” button to move an email to a dedicated ‘Reply Later’ pile at the bottom of the screen so you don’t lose or forget it.
Stop heavy senders from dominating your inbox
When you get lots of emails from someone, they can take over your Inbox. With HEY, you can choose to bundle a sender into a single row. This means no matter how many emails they send you, they'll only take up a single row in your Inbox. Clean, controlled, and calm.
Get off threads without having to ask
Stuck on a mega email chain and want off? Good luck asking someone to remove you. With HEY, you can unfollow any thread and replies won’t show up as new emails anymore. Out of your face forever.
Fixed: Somehow a black bar infiltrated the navigation bar of a few screens. We've shooed it away and it should stay away.
Fixed: In some rare cases, the app would sign you out and stop accept sign in credentials even if they were correct. We've had a 1-1 talk and it promises it won't do it again.
Ratings and Reviews
Great step forward in email
From my perspective, this is the first serious step forward in email since Google popularized threading with Gmail. The three-part organizational scheme (inbox, newsletter feed, and receipt box) works remarkably well. The screener is a great way of reducing clutter. The ability to change subjects and merge threads has come in useful several times. And adding notes and setting aside clips—both features contribute to productivity. The privacy features are also valuable and may be the clincher for some, but they mostly work in the background.
It amazes me that something this polished sprung forth fully formed, as if from the brow of Zeus. And on top of that, the interface is really pretty. A few aspects (the domain name and the term “imbox”) feel a bit gimmicky, but don’t meaningfully detract from the product’s excellence.
One tiny complaint: the threading seems to be based on some identifier distinct from subject lines and senders. When friends create new threads my “replying all” to old threads, clearing out the prior emails, and changing the subject line, Hey lumps them in with the old threads on which they are based. Given the frequency with which my friends (who seem not to have discovered email groups) start new threads using old ones, this is leading to some pretty monstrous threads. But that’s a small issue.
Finally a privacy-respecting inbox
I was one of the first users of Gmail, getting in on the first round of beta invites that went out. I was so enthusiastic about a company bringing the concept of email out of the Stone Age. But as the decades passed, Google dropped the ball. They dropped the “do no evil” mentality in favor of the bottom line. We all learned, the hard way, that advertising-based companies like Google and Facebook don’t care about their users, they care about advertisers. Because there’s no such thing as a free ride, and on free platforms, your attention and data are what is being sold, to marketers.
Finally, Hey is here to reinvent email again, and this time for the better. Yes, Hey is a subscription service. And that’s a good thing. That means they don’t have to sell their souls, and your information, to survive. They have an actual, ethical business model. On top of that they protect you by filtering out those nasty tracking “pixels” in emails that let marketers know a scary amount of detail about you, including how many times you opened their emails, at what times, roughly where (geographically) and on what types of devices.
And there’s so much more to love about Hey. The Screener, the Imbox, the Paper Trail, Reply Later, Focus & Reply, global files browsing- I can go on and on. I’m thrilled to be a Hey customers, and I think you will be too.
Mind-Bending Email Service
Don’t get me wrong, it’s not cheap, but it completely changes the way you interact with and use email.
For the vast majority of people, HEY is far better than any other email. It asks you to sort and use your email in a specific but simple way.
Perfect is the enemy of the good. Most people don’t even sort their bills/orders/newsletters out of their main mailboxes. Sure, HEY won’t give you 100 different sorting mechanisms and 50 ways to create rules, but the one or two ways it has, work exceptionally well.
The best work is always created when there are strong limitations in place. The best products limit how you do things, but the options are simple and well implemented. The best systems change your habits for the better instead of fitting into your existing ones.
HEY is all of these— simple, well-implemented email that will change how you use email for the better.
Take 30 minutes to watch the tutorials; it’s worth it. As long as your use case falls into the limits of the system, then it’s the best.
Sure, you can spend weeks trying to hack Gmail into doing a similar thing to HEY, but unless you’re a tech nerd who’s already done that, HEY is much less work and is far better designed for most use cases.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Basecamp, LLC
- 69.6 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © 2021 Basecamp, LLC
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