Alacrity Connect

Name: Alacrity Connect
Rating: 2.3 (11 reviews)
Author: Altimeter Solutions Group, LLC

Business

Free · Designed for iPad. Not verified for macOS.

11 Ratings
Age Rating

4+
Years
Category

Business
Developer

Altimeter Solutions Group, LLC
Language

EN
English
Size

198.6
MB

Building on Alacrity’s successful App for the contractor community, Alacrity is excited to launch Alacrity Connect, tailored to the independent adjustment community. With Alacrity Connect, experienced adjusters or new individuals exploring the industry for the first time, can register to learn more about this growing field. Registrants will have access to industry-leading training materials, including the ability to register for free online training and classes. Individuals will also have the opportunity to learn about becoming certified to adjust claims on behalf of 7 of the top 10 largest homeowners’ insurance companies in the country. These certifications will invaluable to both new adjusters looking to enter the industry, as well as existing adjusters looking to expand their career opportunities with adjusting firms throughout the country. In addition, any adjusters who currently handle claims on behalf of national insurance carriers through Alacrity will also have the ability to update their claims activity and paperwork directly through the App from their mobile device

Ratings & Reviews

2.3

out of 5

11 Ratings

Nice but needs some work
03/30/2022

Akskkdllsldllemajxiqlal
I like the app set up but there’s a few things that I think needs some work. -The fact that it does not give a “Remember Me” option to stay logged in is very annoying. It’s a minor detail but having to log in up to 15-20 times a day to address claims is very annoying.-In the work flow action boxes, the options are very sensitive and I will have to change my options multiple times because it will lock in before I’m finished if I can’t get my finger quite on the option I’m choosing. -If claims could stay in chronological order in which they received that would be nice. Every time I open the app it’s in a different order. -When putting in comments on the mobile app, there is no option to put in Request Responses, so every time I have to call my office when I’m out in the field to have them put in RRs for me. Mainly minor details but Alacrity is what work we do the most of so if these small issues could get fixed then I’d say the app would be perfect. Other than that I really like the setup and professional look of the app it’s just
Nice but needs some work
03/30/2022

Akskkdllsldllemajxiqlal

I like the app set up but there’s a few things that I think needs some work. -The fact that it does not give a “Remember Me” option to stay logged in is very annoying. It’s a minor detail but having to log in up to 15-20 times a day to address claims is very annoying.-In the work flow action boxes, the options are very sensitive and I will have to change my options multiple times because it will lock in before I’m finished if I can’t get my finger quite on the option I’m choosing. -If claims could stay in chronological order in which they received that would be nice. Every time I open the app it’s in a different order. -When putting in comments on the mobile app, there is no option to put in Request Responses, so every time I have to call my office when I’m out in the field to have them put in RRs for me. Mainly minor details but Alacrity is what work we do the most of so if these small issues could get fixed then I’d say the app would be perfect. Other than that I really like the setup and professional look of the app it’s just
Error when uploading a work auth
08/06/2022

KkGee
I really like the look and ease of navigation. I do agree with the other reviews about it being annoying that there isn’t a remember me login option. I understand this maybe a security feature but if you use face recognition that should resolve that issue. I have trouble with uploading documents. It tells me I don’t have enough permissions to access that feature once I’ve pressed the upload icon. I also wish there was a way to see policy limits like you can XA. I would benefit from there being a way to put in an RR comment as mentioned in another review.
Error when uploading a work auth
08/06/2022

KkGee

I really like the look and ease of navigation. I do agree with the other reviews about it being annoying that there isn’t a remember me login option. I understand this maybe a security feature but if you use face recognition that should resolve that issue. I have trouble with uploading documents. It tells me I don’t have enough permissions to access that feature once I’ve pressed the upload icon. I also wish there was a way to see policy limits like you can XA. I would benefit from there being a way to put in an RR comment as mentioned in another review.
Horrible
01/11/2022

Gavin29
Why open an app when it’s so poor and not user friendly . Too many bugs- but typical for alacrity.

Developer Response
Thank you for taking the time to leave us a review about your experience. We’re sorry for any difficulties you’ve had with the earlier versions of Alacrity Connect, but we are constantly working on improving the user experience and have just released an update that does a complete overhaul of the user experience. We’d like to invite you to take another look at it. We’re also always interested in hearing feedback on how the app works for you as well as any problems you encounter. Is there something the app could be doing that it’s not? Please send us any feedback you have at connectmobile@alacritysolutions.com.
Horrible
01/11/2022

Gavin29

Why open an app when it’s so poor and not user friendly . Too many bugs- but typical for alacrity.
Developer Response 02/18/2022
Thank you for taking the time to leave us a review about your experience. We’re sorry for any difficulties you’ve had with the earlier versions of Alacrity Connect, but we are constantly working on improving the user experience and have just released an update that does a complete overhaul of the user experience. We’d like to invite you to take another look at it. We’re also always interested in hearing feedback on how the app works for you as well as any problems you encounter. Is there something the app could be doing that it’s not? Please send us any feedback you have at connectmobile@alacritysolutions.com.
Disappointed
03/30/2021

jgdetybnljgcrwui
This app is not mobile friendly still waiting on an update.

Developer Response
Thank you for taking the time to leave us a review about your experience. We’re sorry for any difficulties you’ve had with the earlier versions of Alacrity Connect, but we are constantly working on improving the user experience and have just released an update that does a complete overhaul of the user experience. We’d like to invite you to take another look at it. We’re also always interested in hearing feedback on how the app works for you as well as any problems you encounter. Is there something the app could be doing that it’s not? Please send us any feedback you have at connectmobile@alacritysolutions.com.
Disappointed
03/30/2021

jgdetybnljgcrwui

This app is not mobile friendly still waiting on an update.
Developer Response 02/18/2022
Thank you for taking the time to leave us a review about your experience. We’re sorry for any difficulties you’ve had with the earlier versions of Alacrity Connect, but we are constantly working on improving the user experience and have just released an update that does a complete overhaul of the user experience. We’d like to invite you to take another look at it. We’re also always interested in hearing feedback on how the app works for you as well as any problems you encounter. Is there something the app could be doing that it’s not? Please send us any feedback you have at connectmobile@alacritysolutions.com.

We've added a new map view to the claims list plus minor usability enhancements. If you like the update, leave us a review in the app store!

Version 6.7.0 09/12/2024

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Altimeter Solutions Group, LLC
Size: 198.6 MB
Category: Business
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPad
Requires iPadOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Alacrity Connect

Ratings & Reviews

Nice but needs some work

Error when uploading a work auth

Horrible

Disappointed

What’s New

App Privacy

Data Linked to You

Accessibility

Information

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Eberl Adjuster Network

Mitigate

FieldAssist by Accurence

Claim Assist

Verisk Events

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DocuSketchº

CAPTURE™ (US)

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