ChargeUp Driver App 4+

I work out in winter park fl next to blue jack park and its usually where I charge my BMW-i3 for free. The EV station is operated by shell, which is very easy to use and affordable. Today I went to charge my car and this new station is there called ChargeUp . At first I did think it was a bother, so I downloaded the app and proceeded to set up the charge. First problem is that the app is not user friendly, looked kinda scammy. Second problem the freaking scanner for the camera does not work, so I had to type in the terminal to get it started. Next, as I’m about to process the payment, I noticed it was FREAKIN .12 per volt(Kinda expensive at that rate) .. At that point I was like screw it, I’m just do it for today and take it somewhere else tomorrow. Lastly after I started the charge I walked away and as I’m walking away, I looked at my phone to ensure that it was charging, only to find out that it was suspended. ….ChargeUp at this point is disappointing and needs more review…I don’t recommend this EV charging service at this time.

A year ago Walt Disney World had ChargePoint, which was expensive (about $4/charge for my C-Max, it’s Disney after all) but it was user friendly and it worked. This garbage company and their garbage app have lost my password every single day this week (this is a password I use for EVERYTHING too, so it’s not like I made a typo) and once I did get in they “suspended” my charge so I only pay the parking and idle fees which amounted to $11. They charged me $11 to fully charge a ***VOLT***. I can’t even imagine charging a Tesla at that rate (it’s a 220v, I don’t think it has supercharging capability).

If you have the option, go elsewhere. If you have a PHEV, as much as it kills me to say it, stick to your tank. Disney/RCID, if you’re reading this, there was nothing wrong with ChargePoint. Nothing.

Don’t even bother with these crooks.

I downloaded the app when I saw the stations I had been directed to were ones I’d never seen before. The user interface is buggy and adding payment proved to be much more difficult than it should have been. After three unanswered calls to their “24/7” support number I ended up driving off to find somewhere else. They ended up charging my card an hour later and have yet to answer the support number or email to discuss getting that money refunded.