This was very easy to do customer service. Yesterday was very awesome. Helped me set up everything I needed to set up after being with them for many years, I finally took time to download the app and customer service walked me through. Everything lady was very nice very knowledgeable. I wish I would’ve got her name because she was awesome to deal with. They have a very good employee with her. she took her time and helped me throughout the whole process even though I wasn’t set up and downloaded app or anything when talking to her, she let me do all of it right then and there.

Please, don’t get this app. This app randomly crashes for no reason, won’t save payment information, won’t save login information, etc. I bought a John Deere tractor and set up Auto Pay in the app to be deducted from my bank account. I got all the confirmation details saying it was set up correctly. I assumed everything was okay. Then months later my tractor was on the brink of getting repoed because this app FAILED to submit my monthly payment AND FAILED to notify me of this issue. Because of this app’s issues I had to pay a LOT of late fees, on top of all of my other stresses of keeping my tractor after such a terrible experience. If this issue persists we will have no other choice but to go with another Tractor brand. Do yourself a favor and (1) Stay FAR AWAY from John Deere and (2) Do NOT download this app. It’s ran by a bunch of scam artists and thieves.

It seems easy to use . Setting it up was a pain. If you are tech-y, it would be super easy. I am not tech savvy. Since it is a mobile app I was using my phone. I had to search to find where the my account was.😵‍💫I “search” enough at work, thank you. 😉If tap MORE at the bottom of the app would have been in the email it would have been a breeze. I was able to verify the account and make my first payment. I will be setting up auto pay for the rest of the payments. Only because it is one less thing I have to remember. 🤣

I appreciate this opportunity to give John Deere MyFinancial a good report. When my wife needed a lawn mower our friends at United Ag and Turf in Marshall, Texas, were there to help. They helped us access and establish our account with MyFinancial. We have enjoyed keeping our property properly maintained and have used the MyFinancial phone app to easily make our mower payments. We will have that mower paid off in full next month with ‘Zero Interest’.Thank you,Johnny and Joni FrazierMarshall, Texas