To start with the housing is great, rock solid. It feels like you could pound nails with it. The software is, at best, poor. The most resent update seems to have fixed the “frozen button” problem, but it still lacks any finesse. My largest frustration happens when diving in bright clear water. You have to remember to put your screen on full bright, turn off auto brightness setting in “settings”. Then you must leave the phone and housing on and active so the phone does not go to sleep while heading to the dive sight. This kills both the phone and the housing batteries. Doing 3 boat dives a day in Bonaire, I could only use the housing on one dive. It hade to be closed in my room (so as to be in the AC) and then left on…I believe the housing designer is a diver, but the software guy/gal is clearly not. On a slightly different note the optional lenses holder is really not optional, you need it to hold the red filter.

The app kept freezing almost immediately underwater, rendering the entire Kraken smart housing case useless and ruining your ability to capture any photos/videos on your dive. I tried it on a several dives and at best I got 2 photos before it froze, otherwise I got zero photos on most dives. The Kraken case was brand new, properly vacuum sealed, and connected via Bluetooth, but the app stopped responding to any casing button presses. You could still see the app on the phone screen, so it also drained the phone battery after it froze. A basic, poor quality app renders the Kraken casing a literal brick - the most expensive dive weight in the world. Once you’re underwater on a dive, it’s impossible to try and fix (e.g. kill and restart app, restart iPhone) so you’ll miss capturing anything on that dive, a terrible missed opportunity if you see something special on your dive. I really wanted to support Kraken as a fellow Canadian and was excited for this product to work. I saw a dive instructor using it in 2019 and she recommended it. However, it’s only as good as the software. Kraken casing used to use a different app (Dive+), which for someone reason they had to abruptly stop using (copyright issue?) at some point in the past year and develop a separate new Kraken Sports app. They clearly didn’t invest enough in this critical component, resulting in a very poorly tested app. To add insult to injury, now that I’ve tried the Kraken underwater only to realize it’s app doesn’t work, I can’t get a refund on my Kraken housing + lights + camera tray + arm + lens purchase because it’s used. Don’t make my $1000+ mistake!

This app has SOME of the basic functionality it should have, and that is the best thing I can say about it. It allows you to take photos, but the optional raw format is incompatible with any photo editor I’ve tried. You can set it up to capture 4K videos as I did, but the video was actually taken in 1080p.Worst of all, you can pay $130 extra for the “pro” housing with its temperature and depth sensor, but there is no interface in this app or anywhere else I’ve found that allows you to see or download the temperature and depth data! My email to Kraken about this got no response.

This software is incredibly barebones. Kraken has been making housings for years and years. I feel a little embarrassed that this is their offering.- software dose not use the interpreter sensors on the high end cases… what? The weefine app claims to but I can’t verify.- no ends switching or really any modern settings being used from iPhone 12/13.- no macro mode iPhone 13- no apple raw (dome weird proprietary raw setting?).I mean list of features not hear goes on and on.You can pay a subscription for deep photo to get most of the basic camera features working, but why should a consumer who bought the hardware be stuck doing that?Sportdiver has the same problem, some abandonware software, and the hardware is useless without it.Hardware needs to be made compatible with apple native apps for all BT hardware housings.