Gokada Superapp

Name: Gokada Superapp
Rating: 2.3 (47 reviews)
Author: Gokada Inc

Gokada SuperApp Customer

Only for iPhone

Free · Designed for iPhone

47 Ratings
Ages

4+
Years
Category

Business
Developer

Gokada Inc
Language

EN
English
Size

84.7
MB

iPhone

Send parcels and track your delivery with GSend, order food with GFood and get it fast. Gokada's all-new Superapp consolidates the parcel sending and food ordering services you've come to love on Gokada into one single app. Gokada is an on-demand motorcycle delivery service and food ordering/delivery service available in Lagos, Nigeria. Send parcels with ease. Just select a pickup location and a dropoff location. An estimate will be provided to you instantly. From there, you can track the driver from pickup to dropoff and share these details with the recipient. Our rates are the most affordable in the market and with over one thousand bikes, Gokada is by far the largest and most dependable delivery service in all of Lagos. Gokada's on-demand food delivery platform makes getting delicious food from your favorite local restaurants to your doorstep at the touch of a button. Gokada is perfect for you to order food whenever you want, wherever you are in Lagos. Have a question? Shoot us a mail: support@gokada.ng

Ratings & Reviews

2.3

out of 5

47 Ratings

Worst delivery service ever!
10/26/2021

Nanalash
I am never using Gokada again & do not recommend this service to anyone. I had a rider pick up a device to deliver to the mainland. Half way through the journey he decides he is not going and the money was supposedly not worth it. Called him to reason how I can have my stuff returned and he cut the phone. Till date I do not know where the item is! Worse, I bought the same device again the next day & stupidly decided to use Gokada again. After the rider picked up the item, I spoke to him on phone and he mentioned that I should forget the price on the app and asked for ‘something extra’ to complete the trip. Not wanting to lose yet another item, I agreed & paid him an extra 1000. Smh. The app in itself is fine & tapping. But the general service (riders & even reaching customer care) has been nothing short of terrible!!
Worst delivery service ever!
10/26/2021

Nanalash

I am never using Gokada again & do not recommend this service to anyone. I had a rider pick up a device to deliver to the mainland. Half way through the journey he decides he is not going and the money was supposedly not worth it. Called him to reason how I can have my stuff returned and he cut the phone. Till date I do not know where the item is! Worse, I bought the same device again the next day & stupidly decided to use Gokada again. After the rider picked up the item, I spoke to him on phone and he mentioned that I should forget the price on the app and asked for ‘something extra’ to complete the trip. Not wanting to lose yet another item, I agreed & paid him an extra 1000. Smh. The app in itself is fine & tapping. But the general service (riders & even reaching customer care) has been nothing short of terrible!!
Terrible delivery men
09/04/2021

Kehinde0
The service was good when it just started but recently they have a new group of riders who pick orders without viewing delivery location. They will then call the customer and ask which location the package is going to after which most of them cancel the order and claim customer took too long to answer. I have had to report 2 riders, all I got was ‘sorry’ from the customer service, no suggestions of giving you price slash on your next trip like it’s done in civilized countries.
Terrible delivery men
09/04/2021

Kehinde0

The service was good when it just started but recently they have a new group of riders who pick orders without viewing delivery location. They will then call the customer and ask which location the package is going to after which most of them cancel the order and claim customer took too long to answer. I have had to report 2 riders, all I got was ‘sorry’ from the customer service, no suggestions of giving you price slash on your next trip like it’s done in civilized countries.
Bad riders and customer service
05/21/2024

RAHMAT GANIYU
DO NOT USE GOKADA!! Gokada team members and riders are both birds of the same feathers Instagram won't let me rain curses on you guys,vour rider ran away with mv food and i have alreadv paid him off for an express delivery,i contacted your customer care and you lied that he has been blocked from the app which is a total lie. You guys promised rider will refund for the food andfare fee i paid ,Its been over 3 weeks no refund and customer care is not even responding,i tried calling but you guys blocked mynumber already from coming
Bad riders and customer service
05/21/2024

RAHMAT GANIYU

DO NOT USE GOKADA!! Gokada team members and riders are both birds of the same feathers Instagram won't let me rain curses on you guys,vour rider ran away with mv food and i have alreadv paid him off for an express delivery,i contacted your customer care and you lied that he has been blocked from the app which is a total lie. You guys promised rider will refund for the food andfare fee i paid ,Its been over 3 weeks no refund and customer care is not even responding,i tried calling but you guys blocked mynumber already from coming
Driver has vanished with my item (iPhone 8plus)
12/04/2021

Dudee Mau
Driver went to pick up an item to be delivered to me I called to follow up and he said his bike developed fault on the way. It’s past midnight and I haven’t stop calling this driver no response. It’s the following day it’s almost 10am and drivers number is switched off. I haven’t received my phone and complaint or reaching support or customer care line has be futile. Right now all I need is to receive my parcel. Any help I can get would be highly appreciated
Driver has vanished with my item (iPhone 8plus)
12/04/2021

Dudee Mau

Driver went to pick up an item to be delivered to me I called to follow up and he said his bike developed fault on the way. It’s past midnight and I haven’t stop calling this driver no response. It’s the following day it’s almost 10am and drivers number is switched off. I haven’t received my phone and complaint or reaching support or customer care line has be futile. Right now all I need is to receive my parcel. Any help I can get would be highly appreciated

This update includes general improvements, performance enhancements, and bug fixes to ensure a smoother and more reliable experience.

Version 3.1.0

10/09/2025

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data