Smart Power 24/7

Name: Smart Power 24/7
Rating: 4.1 (122 reviews)
Author: PumpSpy Technology, LLC

Lifestyle

Free · Designed for iPad

122 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

PumpSpy Technology, LLC
Language

EN
English
Size

18.9
MB

Works with Smart Power 24/7 WiFi devices (Smart Outlet and NEW WiFi Backup System) Smart Power 24/7 turns any ordinary sump pump into a remotely monitored smart sump pump system. Never worry again if your home is protected from flooding! This app enables you to interact with Smart Power 24/7 Wi-Fi devices (Smart Outlet and WiFi Backup System) installed in your home. The Smart Power 24/7 app alerts you in the event of your sump pump malfunctioning, high water alert, power loss and other important events. You can act to prevent water damage before flooding can occur. View real-time current conditions, pump activity and alert status.

Ratings & Reviews

4.1

out of 5

122 Ratings

Works. Initial UX could be better.
Dec 11

Dipal. P.
This is my first smart sump pump. Setting up the Wi-Fi through the app did not work. I have IT networking background and I knew what it could be. I could not find any specs on the Wi-Fi card. After finding an old manual online there is a an alternative way to setup Wi-Fi on the sump pump. And after getting into that way. I found the issue. This Wi-Fi card only supports WPA2 and only on 2.4ghz. I had to downgrade my router Wi-Fi security from WPA3 only to WPA2/WPA3 mode. Only after this and using the alternative way it connected and stayed connected.There has to be a better way to provision Wi-Fi on these things. All in all the app works. I had a service technician come to fix some leak on the check valve and he was testing with the different float sensors and the app did notify me through app as well as email of the different alerts.
Works. Initial UX could be better.
Dec 11

Dipal. P.

This is my first smart sump pump. Setting up the Wi-Fi through the app did not work. I have IT networking background and I knew what it could be. I could not find any specs on the Wi-Fi card. After finding an old manual online there is a an alternative way to setup Wi-Fi on the sump pump. And after getting into that way. I found the issue. This Wi-Fi card only supports WPA2 and only on 2.4ghz. I had to downgrade my router Wi-Fi security from WPA3 only to WPA2/WPA3 mode. Only after this and using the alternative way it connected and stayed connected.There has to be a better way to provision Wi-Fi on these things. All in all the app works. I had a service technician come to fix some leak on the check valve and he was testing with the different float sensors and the app did notify me through app as well as email of the different alerts.
The update fixed the bugs!
10/21/2022

Dagis252
The app started out working well, but after the iOS update it’s like it broke or something and there were a ton of issues. I called the tech support number and they said it was going to be fixed and to make sure I do the update as soon as it’s out- I was pretty skeptical but it actually worked and now it’s better than before. I love this system again!

Developer Response
We are glad to hear that between our update and our support we were able to restore your faith! Thank you so much for the kind words!
The update fixed the bugs!
10/21/2022

Dagis252

The app started out working well, but after the iOS update it’s like it broke or something and there were a ton of issues. I called the tech support number and they said it was going to be fixed and to make sure I do the update as soon as it’s out- I was pretty skeptical but it actually worked and now it’s better than before. I love this system again!
Developer Response 10/24/2022
We are glad to hear that between our update and our support we were able to restore your faith! Thank you so much for the kind words!
Waste of time
02/10/2023

MartyBurton
I thought this app. Would give me important information about how my system worked. Also if it malfunctioned it would perhaps notify me. NO all this app. Does is collect your personal information to sell it to 3rd party’s. I’m extremely disappointed and feel let down. This system was THOUSANDS of dollars …..!!! I most certainly expected more. Don’t bother filling out your info. Once the have it they are going to sell your information. I’m sure people are going to pay them big money for people that just paid Thousands of dollars to get their basement water proofed. If I could give it a ZERO star I would. This is not the first negative review. It’s obvious this company does not care .

Developer Response
Hi Marty, we see it looks as if you're still using our product and app potentially. We are going to reach out to you personally to see if we can't try to better understand the concerns you've noted. Lindy, who manages our support channels is going to reach out personally.
Waste of time
02/10/2023

MartyBurton

I thought this app. Would give me important information about how my system worked. Also if it malfunctioned it would perhaps notify me. NO all this app. Does is collect your personal information to sell it to 3rd party’s. I’m extremely disappointed and feel let down. This system was THOUSANDS of dollars …..!!! I most certainly expected more. Don’t bother filling out your info. Once the have it they are going to sell your information. I’m sure people are going to pay them big money for people that just paid Thousands of dollars to get their basement water proofed. If I could give it a ZERO star I would. This is not the first negative review. It’s obvious this company does not care .
Developer Response 08/06/2024
Hi Marty, we see it looks as if you're still using our product and app potentially. We are going to reach out to you personally to see if we can't try to better understand the concerns you've noted. Lindy, who manages our support channels is going to reach out personally.
Works flawlessly
08/06/2024

KC2532
Able to connect my 24/7 immediately through the app. Quick and easy. Alerts are amazing. Peace of mind knowing exactly what’s on with my system. Would highly recommend to my whole neighborhood!
Works flawlessly
08/06/2024

KC2532

Able to connect my 24/7 immediately through the app. Quick and easy. Alerts are amazing. Peace of mind knowing exactly what’s on with my system. Would highly recommend to my whole neighborhood!