Consumer Goods Cloud

Name: Consumer Goods Cloud
Rating: 2 (24 reviews)
Author: salesforce.com

Deliver the perfect store

Free · Designed for iPad

24 Ratings
Ages

4+
Years
Category

Productivity
Developer

salesforce.com
Language

EN
English
Size

100.2
MB

Deliver the perfect store with the Consumer Goods Cloud offline mobile app for retail execution. Direct and indirect customers can now take orders fully offline while promotion driven orders will help sales teams up-sell. Reps can also focus on the tasks at hand with clear visibility to all of their in-field activities using an aggregated view of the most relevant, actionable information on your mobile device. Features Include: * Offline Penny Perfect Pricing * Conditional Surveys * Asset Management * Payment Collection * Inventory & Quotas * Live Reporting * Substitution Management * Gamification * Team Supervision * Customer Segmentation For the second year in a row, Consumer Goods Cloud was awarded Best-In Class distinctions by the Promotion Optimization Institute. In 2022, Salesforce was awarded distinctions in the functional areas of: Connected Enterprise, Data Visualization, Social Selling, Virtual Calls/Telesales

Ratings & Reviews

2.0

out of 5

24 Ratings

Unsaleable Credits
06/21/2023

Blake Moliere
The iPhone version of this app is missing the ability to select a reason for unsaleable credits & pickups like in the Accenture app
Unsaleable Credits
06/21/2023

Blake Moliere

The iPhone version of this app is missing the ability to select a reason for unsaleable credits & pickups like in the Accenture app
Slow. Cumbersome. Not user friendly.
09/19/2024

kcsimp
This app actually makes it harder for me to run my route and recap account visits. Sync is slow, and randomly decides to sync when I arrive at my account and need to go inside or when I’m trying to leave and look at what account to hit next. The planning feature needs a lot of work. I’d like to be able to put in start points and non retail customers (ex. distributors) to my route for easier navigation. Would like to be able to optimize the route based on start/end location, and drag/drop the visits to reorder, rather than have to manually adjust the visit time. I also can’t edit any customer details, so I’m unable to update personnel changes. Sometimes the survey submissions don’t sync to the desktop.
Slow. Cumbersome. Not user friendly.
09/19/2024

kcsimp

This app actually makes it harder for me to run my route and recap account visits. Sync is slow, and randomly decides to sync when I arrive at my account and need to go inside or when I’m trying to leave and look at what account to hit next. The planning feature needs a lot of work. I’d like to be able to put in start points and non retail customers (ex. distributors) to my route for easier navigation. Would like to be able to optimize the route based on start/end location, and drag/drop the visits to reorder, rather than have to manually adjust the visit time. I also can’t edit any customer details, so I’m unable to update personnel changes. Sometimes the survey submissions don’t sync to the desktop.
Nearly Unusable
05/13/2024

4$$
The constant updates where new data is downloaded every single time the app is minimised to view another application on a device is making using Consumer Goods Cloud unusable. Even allowing the device screen to turn off causes the app to resync again. This wouldn’t be so bad if each sync didn’t take between 5-10 minutes or longer to fully open the application. I’m getting 100mnps up/down and still the issues persist. Figure things out asap and fix this.
Nearly Unusable
05/13/2024

4$$

The constant updates where new data is downloaded every single time the app is minimised to view another application on a device is making using Consumer Goods Cloud unusable. Even allowing the device screen to turn off causes the app to resync again. This wouldn’t be so bad if each sync didn’t take between 5-10 minutes or longer to fully open the application. I’m getting 100mnps up/down and still the issues persist. Figure things out asap and fix this.
Delivers business value and empowers field sales
11/28/2023

Joe1706358
Fantastic app delivering value to our field sales team - real time tracking, analytics, and performance monitoring. Highly recommend!
Delivers business value and empowers field sales
11/28/2023

Joe1706358

Fantastic app delivering value to our field sales team - real time tracking, analytics, and performance monitoring. Highly recommend!