Like the concept of the app and the rewards but I can’t get any of my purchases to verify. Always gives an error even though I’m filling everything out correctly.

The app premise is cool. Any company that provides a way to give back (especially when the products are expensive) to the customers gets a high-five from me. Even though the point system is slightly lacking in terms of variety/versatility in how you can earn them, it’s better than having nothing. However, a few issues. The app is relatively slow/choppy. I’m using it on an iPhone XS Max so it shouldn’t be a compatibility or hardware issue. But switching between tabs in-app usually takes a bit to load when it seems like a basic RSS feed or local data. There is also the issue that the option to earn points for writing a review also doesn’t do anything. When I press “submit product review”, it just takes me to the “my products” page. When I press my products it just takes me to the product overview page without any option to leave a review. And the final issue (for now) is that to “complete your profile” it requires linking a social media account. I don’t use ANY social media. I don’t even use my apple account except for downloading apps and I don’t want to be bothered to access it just to link it with an account I only have to get rewards and register my products. Please provide an option for “no social media” so I can officially complete my profile. If you guys wanna send me some free stickers or merch or something for leaving a thorough review, that would be pretty cool!

The App used to be good, but after I accumulated a certain amount of points referring my friends to join and logging in every day I noticed the endless Server Error messages popping up. Eventually this is designed to keep you from earning daily points and the bonus 5 points on the 7th day or being able to keep up a streak for seven days in a row. Same for “liking” an article so that you can earn five points for three articles each a month. The actual rewards themselves have also disappeared and you have to use the actual website to circumvent these issues which largely dismissed using this app most days. It’s a shame as there was just an update and it fixed none of these issues. Eventually the points will also look like they’ve disappeared entirely and that could last a week or so before they return.

The interface is very clean. There’s a few futures I like about the app. I can keep track of my equipment and the warranties all in one place. I like that it is very specific to MSI and no other third party advertising. It looks like it’s a good way of finding out about the latest products they have to offer. I like simple apps that don’t clutter and are easy to navigate.