OUKU - OnlineShopping

Name: OUKU - OnlineShopping
Rating: 4.5 (907 reviews)
Author: SUNFLOWER MARKETING PTE. LTD.

Shopping

Free · Designed for iPad

907 Ratings
Ages

4+
Years
Category

Shopping
Developer

SUNFLOWER MARKETING PTE. LTD.
Language

EN
+ 16 More
Size

88.7
MB

Ouku is an online store inspired by the belief that the best sports products should be accessible to everyone. At Ouku.com, you will find thousands of products offered at incredible prices and high-performance designs. We offer a variety of clothes and accessories that cover Beach & Swim, Gym & Yoga, Runs, Cycle, Outdoors, etc. We hope to bring everyone high-quality fashion sportswear at an affordable price. Features: -The Latest Trends & New Releases -High-Performance Designs -Incredible Prices (up to 80% off ) -Secure Payment with Paypal or credit card -Fast Delivery (Global Partner of DHL) Contact us: URL: https://www.ouku.com Email: service@ouku.com

Ratings & Reviews

4.5

out of 5

907 Ratings

Address
10/24/2023

rippinhoo
I really appreciate your reminder to change my address on your site. It was a terrible mix up before, afraid that my substantial order would be delivered to the wrong place.You guys and gals were able to correct it and I have received the first package with the second package in a day or two.God blessChris W
Address
10/24/2023

rippinhoo

I really appreciate your reminder to change my address on your site. It was a terrible mix up before, afraid that my substantial order would be delivered to the wrong place.You guys and gals were able to correct it and I have received the first package with the second package in a day or two.God blessChris W
Won’t shop again
07/07/2023

FL-MoJo
Placed an order on 2 July for 2 shirts. Had to download the app just to track the order which means signing up for an account. All responses are in German so I emailed Customer Service today, 7 July, to get a status. That response was also in German so I had to use Google Translate to view it.I would say the response didn’t take long, probably less than an hour, but basically stated it was still being processed and the order wouldn’t arrive until 29 July. So basically to process, ship and the expected arrival date could take 4 weeks but “it could arrive sooner.” Mind you this was for 2 shirts only. Personally having to download the app to track the order, responses in German and 4 weeks from start to finish tells me this is a new company and/or few employees to process orders. If I wrong, then I don’t understand why it takes twice as long to receive 2 shirts from Germany than if I place an order from another merchant that ships from China.I still need to rate the product once it arrives, but OUKU needs to do much better! I wouldn’t doubt the shirts are made in China. This may be the only reason why it takes so long to arrive - arrives in Germany before shipping out again. Too many unknowns at this point to order from OUKU again.

Developer Response
We are deeply sorry for the trouble regarding the shipping, please contact us by submitting a ticket on our website or emailing us at service@ouku.com, we are looking forward to serving you again.
Won’t shop again
07/07/2023

FL-MoJo

Placed an order on 2 July for 2 shirts. Had to download the app just to track the order which means signing up for an account. All responses are in German so I emailed Customer Service today, 7 July, to get a status. That response was also in German so I had to use Google Translate to view it.I would say the response didn’t take long, probably less than an hour, but basically stated it was still being processed and the order wouldn’t arrive until 29 July. So basically to process, ship and the expected arrival date could take 4 weeks but “it could arrive sooner.” Mind you this was for 2 shirts only. Personally having to download the app to track the order, responses in German and 4 weeks from start to finish tells me this is a new company and/or few employees to process orders. If I wrong, then I don’t understand why it takes twice as long to receive 2 shirts from Germany than if I place an order from another merchant that ships from China.I still need to rate the product once it arrives, but OUKU needs to do much better! I wouldn’t doubt the shirts are made in China. This may be the only reason why it takes so long to arrive - arrives in Germany before shipping out again. Too many unknowns at this point to order from OUKU again.
Developer Response 07/14/2023
We are deeply sorry for the trouble regarding the shipping, please contact us by submitting a ticket on our website or emailing us at service@ouku.com, we are looking forward to serving you again.
Best clothing company
04/19/2023

Ginger-boy
I cannot stop shopping at there site they have the most beautiful clothing on their site with great discounts, I have made 13 orders and have not been disappointed, I am very happy what I’ve purchased and have no complaints. Thanks OUKU

Developer Response
Dear Customer Thank you for your understanding and support, we are honored to offer you quality services and products. we look forward to serving you again in the future.OUKU Customer Service
Best clothing company
04/19/2023

Ginger-boy

I cannot stop shopping at there site they have the most beautiful clothing on their site with great discounts, I have made 13 orders and have not been disappointed, I am very happy what I’ve purchased and have no complaints. Thanks OUKU
Developer Response 03/21/2023
Dear Customer Thank you for your understanding and support, we are honored to offer you quality services and products. we look forward to serving you again in the future.OUKU Customer Service
This is just the worst
09/30/2023

_N1cknam3_
They lie on their site about coupon codes and shipping prices and it was SO sketch I feel like they just stole all my information and I’m going to get garbage in the mail (IF anything!). The fact that I just paid FIFTY dollars for shipping after being *promised* by their site and then alll throughout the whole shopping transaction process that shipping was FREE… man. I have already contacted their “customer service” twice in-app and gotten no assistance or response.
This is just the worst
09/30/2023

_N1cknam3_

They lie on their site about coupon codes and shipping prices and it was SO sketch I feel like they just stole all my information and I’m going to get garbage in the mail (IF anything!). The fact that I just paid FIFTY dollars for shipping after being *promised* by their site and then alll throughout the whole shopping transaction process that shipping was FREE… man. I have already contacted their “customer service” twice in-app and gotten no assistance or response.

General bug fixes.

Version 3.3.0

Mar 17

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers