When the watch is first activated, the time format is 12-hour. The app says 12-hour as well. When I changed the watch face to a different picture, the time format goes to 24-hour but, the app still says 12-hour in the watch settings. I’ve tried everything to get them both to sync to 12-hour and it won’t do it unless I do a factory reset and re-pair it with the app. The minute you change the watch face pic, goes right back to 24-hour format again. Very annoying.

Its not up to the mark where current updates are not big enough and also you need to add the most important feature where people can choose their own pictures as watch faces

I’ve had and worn this so-called tracker watch for over a year! I’ve constantly informed them of the problems it has with all it’s so-called functions. The heart rate monitor hasn’t been consistent, it, doesn’t capture any activity unless you set it for a specific exercise, and I can go on and on. But why bother!!!! Don’t waste your money or time! All they want is access to your location and camera! I’ve sent them pictures of the constant issues. Only to keep hearing them say why the heart rate isn’t accurate or the steps ain’t counted correctly!!!

The app and watch give the illusion you can select multiple custom watch faces to switch between. You can only switch one out at a time and the other selections are permanently fixed. The same goes for the custom images and games. It says in the FAQ you can choose the font color. The only colors you can choose from are black, white, yellow, and green. Even those selections are pre-determined based on which style you’ve chosen.Out of all 100 sport options, you can only select one custom one to choose.Today I discovered yet another glitch. You can only snap a picture once you’ve opened up the Me-camera within the app. You can’t open the Me-camera from your watch as told in the FAQ.A bit annoyed, but you get what you pay for.