Before I downloaded the app I read some of the reviews, especially the one star reviews. I have no idea why folks are panning the app. I’ve navigated to some of the features such as Withdrawals and Change Investment Mix and though it’s slow to navigate it gets you there. I did not fully explore the features to the end as I have no need to withdraw nor do I want to change my investment mix but the app is simple enough to navigate. It just works as far as I’m concerned. I do suggest that you create your updated TSP account via the TSP website before downloading and using this mobile app. Once set up on the website the transition to mobile is easy. It even prompts for the two factor authentication that folks seem to think doesn’t exist.

Long story short… laughably SLOW, EXTREMELY limited on functionality. ( besides seeing your balance, everything meaningful you’d want to do just sends you to there website).they obviously didn’t care when they created this steaming pile of garbage, they only created it to say “ we have an app” lol. They will not make it better. ( OBVIOUSLY, seeing there’s no updates, the website is way faster so why should they care about the app) Don’t waste your time with this!!Ps… to all the people who give it 5 stars . I’ve see your reviews. Yes “ they finally came out with an app” “ it will be updated to improve it surely “ ….. we’re in 2022. We got smartphones that can watch movies and play games on.. I’ve got more storage on my phone then any computer I had at home growing up… tsp “ finally having an app” isn’t the issue , good job on “ getting” an app. The problem is that everyone else who creates an app………….. um even there first interaction of the app is better then this!!! Not to mention the added fact that the tsp company that paid money to create the app has millions of dollars( so the app created by tsp should be better, they can put more money into it to make it better on first try….. but they didn’t ) compared to the average joe who created an app with less money, and ironically for not having as much money there app on there first attempt is better then this garbage.

Ever since changes were made in the way to access TSP accounts online in 2022, such access became far more limited and complicated. Previously available information on accounts (movements, balances, etc) became more difficult to obtain, and data before the changes were made in May 2022, became permanently unavailable. In fact, there was no way to know whether the balances shown after the overnight changes were correct unless the user had kept the data from the day before the changes. In spite of massive complaints from the users, no corrections were made and the management company contracted to provide the service continued to offer a subpar service. One of the elements of such service was the new TSP app, which according to thousands of negative reviews has been to say the least disappointing. Well, now it’s no longer just disappointing, it just doesn’t even open after a required update on my iPhone 16e. All it shows is a blank screen, even after deleting the app and attempting to install it again. We taxpayers deserve better. And we deserve to know who is responsible for these continuous fiascos and what corrective measures have been implemented.

Sad attempt at an electronic system to manage life savings. I agree the requirement for 8 character favorites is counter productive. The fluff advertising of the “benefits” of the system that comes up first is distracting and unnecessary. Dump it and send the 2 people who want that fluff to an external website. I want to see the same information on the previous tsp (distribution/share costs/amounts/when) but it’s difficult if not impossible. I want access to my account when overseas without using phone services (text/phone) or app that’s non functional. My beneficiaries have disappeared although the confirmed paper version was complete. I wonder where the $ for development of this app came from and who administered the contract. Scary to think the US Government has such a dismal management system and dismal contract over site! I don’t trust it after seeing this app.There should be a $ penalty in the contract for poor performance and lack of functionality. Same for whomever designed and administered the contract. I fear how this will be maintained over time…and how much of the waste will cost us as investors.