NS Travel Planner 4+
#1 OV app of The Netherlands
NS Reizigers B.V.
Designed for iPad
Arrange your entire door-to-door journey with NS. Wherever you’re going today, it starts in the NS app. How will you continue your journey?
About the NS app
The free NS app is your ideal travelling companion. It lets you plan your entire journey to any address in the Netherlands and keep up to date with the latest travel information and any disruptions as you go. You can also easily check where you can hire a public transport bicycle or shared car in your area, or quickly find the nearest P+R if you are travelling partly by car. See how crowded it is on the train and have your tickets quickly on hand. Everything to help you get going by whatever transport suits you best today.
Why traveling with the NS app
+ Best app in the Public Transport category
+ over 2 million users
+ Quick, safe and easy payment
+ The “Nearby me” feature lets you see exactly which forms of transport are available in the neighbourhood, from train, bus, tram and metro to public transport bicycles and shared cars. All in a single overview. So it’s the easy way to plan your entire door-to-door journey.
+ Arrange it all easily in My NS. You can check your balance, access your journey information, simply change your travel class and view and change your season tickets.
Every journey starts with the NS app. That’s why we’re always improving the app with new functions that will help you with your journey even more. If you have any questions, tips or other feedback, let us know in the app. That will let us make the app experience even better!
Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more. It’s the way to arrange your
entire journey from door to door, every day. If you have any questions or suggestions, let us know in the app.
Enjoy your trip!
Ratings and Reviews
Good app, but adjust walking distances please
I use the day a few times a week and generally it's the best way to plan public transport. I would live to see a possibility to adjust the amount I'm willing to walk to reach the train station. My office is just in-between two train stations, and one is a 14-minute walk, the other a 16-minute walk. The app only ever shows me trains from/to the first station. Alternatively allow choosing two train stations as possible start/end point. Thank you!
Don’t waste your time.
Login fails repeatedly. Not only for myself, but my son who also attempted to use the app. We thought creating a personal account on the website might help, but the website constantly failed with “cannot verify the address” messaging. The app may just be a front end for the NS website. Either way, don’t bother wasting your time.
Update: the developer responded with an irrelevant answer, which I won’t bother refuting. The basic problem still exists; trying to login after creating an account ends with an error stating “try again later”. This error is posted many times throughout the reviews and not once is it answered (I waded through seeking an answer before submitting a negative review). Sorry, app is useless.
Developer Response ,
Hello ziptwang. Thank you for your feedback. The question I want to ask you in return is why you need an account? Having an account is advisable if you have an NS subscription. You can only get a subscription with an address in The Netherlands. For planning trips and buying e-tickets for example, you don't need an account.
If after reading this information you still want an account, I advise you to contact NS customer service at https://www.ns.nl/en/customer-service/contact.
I can’t login
Hi, I don’t want to give the app a bad review because everything is just working and its good:) but sadly every time i try to login it says it “doesn’t work and that i need to try later” but i’m trying now for like 4 days and i know for 100% sure my password is correct and its quit annoying I hope you guys know what to do because I have exams in 2 weeks😕 but guys have a great day💕
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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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- Search History
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- NS Reizigers B.V.
- 199.7 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2021 Nederlandse Spoorwegen
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