Capital One Mobile 4+

Other than me not receiving my replacement card (getting got lost in the mail, family member throwing it away thinking it’s a credit card offer instead, etc.) everything has been good. I had an unauthorized charge and that caused me to need the replacement card, but I haven’t received it. Customer service has been great and I love the discount offers that pop up on the websites when I’m trying to purchase things versus having to look up and see if the card gives me a discount or not. So I think that’s pretty cool. And whoever reads this review if you could send me an email, text or call so that we can find a better way than sending me the card directly to my mailbox would be awesome. Because I don’t pick up the mail and my stuff doesn’t always get to me. Maybe a home delivery where the mailman makes me sign for it at the door or something, or in a more official looking envelope that won’t get mistaken for a credit card offer. But if not, I’ll still be on the lookout for the card. I have recommended the company (investing) and the credit card to members of my family and friends and I think at least one has gotten a capital one card because of it. I give you guys an A+ on everything and the only problem I have is not getting the replacement card, but that’s not your fault. And if you guys wanna raise my credit limit a few thousand I’d be cool with that too. Joking.

I really like this app. Love the Credit Wise feature!! It’s given me some awesome tips on growing my credit even more. The app also gives me FREE weekly credit score updates. That’s neat! I am really enjoying my new credit card with Capital One and this cool app. I have called customer service to help me activate my Apple Pay and literally I was connected to someone within 10 secs of my call. I was dreading a long wait... Surprisingly, no wait time, no automated menus, the agent was already aware of the reason to my call and offered me fast, courteous service right on the spot. I am very impressed. I have been a loyal member with AMEX since 2010, but I have got to say, you really surprised me. I’m glad I decided to give you guys a shot. I heard lots of great news on the Clark Howard radio show. I heard a caller discuss a restaurant charge an exorbitant amount for a tip and you guys caught it before he even left the restaurant! THAT is excellent service! I have had that happen before so I could IMMEDIATELY relate. And then it dawned on me... maybe if I would have had Capital One, I could have had a COMPLETELY different experience and never had to go through that nightmare to start with.... So, I am here. Thank you!

What a complete joke! If I could give them 0 stars I would’ve! My husband was in a work related accident and we placed many of our living expenses on credit cards to just get by. After he received a settlement, we paid off all our debts including my 4 capital one cards. They returned the first attempted payment because they thought it was fraudulent. Called customer service and they replaced the bank account back into the available accounts to make payments from and we retried the payments. Well guess what folks… THE PAYMENTS WENT THROUGH!!! The money was pulled from our account! The amount was over $10k and capital one received the money. Capital one even stated that the amount received was valid and was a good payment but then they turn around and closed all 4 accounts down. Their reason for closing all 4 accounts? Capital one said it’s because I breached contract. I never did such a thing! I made valid and non fraudulent payments to my accounts! It’s reported to my credit now and showing 4 closed cards. Please for the love of god, find another creditor that will appreciate your longevity and payments better than this disgusting company. I was never late on ANY payment and NEVER had the cards go into collections or anything negative happen and then capital one turns around and does this? All I can say is wow! Please if you value your credit and your payments then please find a different creditor because capital one is NOT IT!!!!