NIH Federal Credit Union

Name: NIH Federal Credit Union
Rating: 4.8 (7265 reviews)
Author: NIH Federal Credit Union

Finance

Free · Designed for iPad

7.3K Ratings
Ages

4+
Years
Category

Finance
Developer

NIH Federal Credit Union
Language

EN
English
Size

172.1
MB

The NIH Federal Credit Union’s FREE mobile banking app is secure, convenient and easy to use anytime, anywhere. Our mobile banking app lets you manage your credit cards, share accounts, and loans all from your mobile device. Check account balances, pay bills, deposit checks, view transaction history, set up notifications — and much more.. Features include: • View account balances and payment activity • Make instant account transfers • Pay bills and manage payees • Deposit checks from your device • Transfer funds between NIHFCU and other accounts you own • Open new accounts and apply for loans • View e-Statements • Manage your debit and credit cards • Set up push notifications to receive important account information Message and data rates may apply from your wireless carrier. Federally insured by the NCUA.

Ratings & Reviews

4.8

out of 5

7.3K Ratings

Junk after Summer 2019 upgrade
09/05/2019

Leo Wise
This app used to be flawless and very convenient banking application, deserving 5 stars. Now, after upgrade in August 2019, an essential feature - bill paying - stoped working, which made it almost worthless for me. One star. Please return previous (before summer 2019) version.After completion review (above) I discovered that not only bill payment option is not working in the upgraded app, but also bill depositing. Therefore, no really useful feature is working after this upgrade. New (added) features has no value for me, as probably for the most customers of NIHFCU. It is very sad, that reliable and useful application now is completely useless. I will be happy to “upgrade” my review as soon as really working revision is issued.
Junk after Summer 2019 upgrade
09/05/2019

Leo Wise

This app used to be flawless and very convenient banking application, deserving 5 stars. Now, after upgrade in August 2019, an essential feature - bill paying - stoped working, which made it almost worthless for me. One star. Please return previous (before summer 2019) version.After completion review (above) I discovered that not only bill payment option is not working in the upgraded app, but also bill depositing. Therefore, no really useful feature is working after this upgrade. New (added) features has no value for me, as probably for the most customers of NIHFCU. It is very sad, that reliable and useful application now is completely useless. I will be happy to “upgrade” my review as soon as really working revision is issued.
Pleasant interaction with the NIHFCU
Apr 12

Sami zoghbi
My interactions with the NIHFCU have consistently been exceptional, making me feel valued and appreciated. The level of service is outstanding, and the staff’s attentiveness and professionalism truly make me feel like a “million dollar person”. Even though my wife is not a member, the NIHFCU extends a warm and welcoming atmosphere that speaks volumes about their commitment to customer satisfaction. The credit union stands out for its dedication to its customers, providing a banking experience that is both personal and highly satisfying. I would highly recommend the NIHFCU to anyone seeking a financial institution that prioritizes its members and delivers top-tier service.
Pleasant interaction with the NIHFCU
Apr 12

Sami zoghbi

My interactions with the NIHFCU have consistently been exceptional, making me feel valued and appreciated. The level of service is outstanding, and the staff’s attentiveness and professionalism truly make me feel like a “million dollar person”. Even though my wife is not a member, the NIHFCU extends a warm and welcoming atmosphere that speaks volumes about their commitment to customer satisfaction. The credit union stands out for its dedication to its customers, providing a banking experience that is both personal and highly satisfying. I would highly recommend the NIHFCU to anyone seeking a financial institution that prioritizes its members and delivers top-tier service.
The new version more annoying than improving
07/26/2019

HLee 999
The new version doesn’t seem to harmonize very well with my iOS 12. The font is much smaller and the app is less appealing. Touch ID access works on my iPhone though. I am also unable to get much more data on other accounts as promised for the new version. Right now, I’d rather going back to the old version
The new version more annoying than improving
07/26/2019

HLee 999

The new version doesn’t seem to harmonize very well with my iOS 12. The font is much smaller and the app is less appealing. Touch ID access works on my iPhone though. I am also unable to get much more data on other accounts as promised for the new version. Right now, I’d rather going back to the old version
The worst app ever
08/30/2019

dingleberry72
Since its inception, I have have been randomly locked out of my account twice for no apparent reason, meaning I have to call in to reset it. When I go to pay my credit card bill or HELOC, I can no longer pay “Other Amount.” You have to choose the minimum due or the whole thing. What if I want to pay a different amount, but not exactly one of their preset options? The transfer feature is more annoying, but I have not been able to pinpoint yet what I dislike about it (likely because logging in is nearly impossible since it keeps locking me out). Sometimes the fingerprint works, sometimes I have to go through the process of resetting that. Not sure why. For some reason seeing a clear list of transactions for each account is now not clear. This new online platform is the worst.
The worst app ever
08/30/2019

dingleberry72

Since its inception, I have have been randomly locked out of my account twice for no apparent reason, meaning I have to call in to reset it. When I go to pay my credit card bill or HELOC, I can no longer pay “Other Amount.” You have to choose the minimum due or the whole thing. What if I want to pay a different amount, but not exactly one of their preset options? The transfer feature is more annoying, but I have not been able to pinpoint yet what I dislike about it (likely because logging in is nearly impossible since it keeps locking me out). Sometimes the fingerprint works, sometimes I have to go through the process of resetting that. Not sure why. For some reason seeing a clear list of transactions for each account is now not clear. This new online platform is the worst.

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

Version 4019.0.3

Dec 17

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics