Fitness Connection

Name: Fitness Connection
Rating: 4.3 (891 reviews)
Author: Titan Fitness LLC

Health & Fitness

Free · Designed for iPhone

891 Ratings
Ages

16+
Years
Category

Health & Fitness
Developer

Titan Fitness LLC
Language

EN
+ 26 More
Size

259
MB

Access Your GYM Come True™ anywhere with the Fitness Connection App. Check-in faster with your digital keytag, view class schedules, stay updated with home club news, access FC OnDemand workout videos, track your workouts & so much more. Benefits of the Fitness Connection App: - Digital Keytag - Class Schedules - Club Hours & Details - Activity Tracking & Challenges - News & Updates - FC OnDemand Workout Videos - Connect with your community on social media The Fitness Connection App is compatible with popular fitness tracking devices and apps and uses HealthKit to save your workouts and contribute to your progress. You can easily access class schedules, club challenges, training plans and track your exercises directly from your Apple Watch. Download the app and follow the easy instructions on our website (https://fitnessconnection.com/app-adoption/) to get started today.

Ratings & Reviews

4.3

out of 5

891 Ratings

Very Useful
11/11/2017

StephieMG
I’ve then with Fitness Connection for several months now and really enjoy that app to find out what classes are upcoming and he was teaching them my favorite classes yoga and it also helps to see what the hours of the childcare are still then I can plan my work out around it’s schedule. I like that you can change the location is and see what other classes are going on at different locations, should you miss your class at your local fitness connection you can go to another. I would definitely recommend having the app on your phone if you’re into the classes.
Very Useful
11/11/2017

StephieMG

I’ve then with Fitness Connection for several months now and really enjoy that app to find out what classes are upcoming and he was teaching them my favorite classes yoga and it also helps to see what the hours of the childcare are still then I can plan my work out around it’s schedule. I like that you can change the location is and see what other classes are going on at different locations, should you miss your class at your local fitness connection you can go to another. I would definitely recommend having the app on your phone if you’re into the classes.
I dont usually do this
02/04/2020

Bery bery bool
I um don’t normally write reviews but i feel maybe this will help. I just started going to fitness connection somewhat in the area i live in and i got a subscription through there. It seems really cool and I'm excited to see how far i get as a beginner to this workout stuff. I thought by downloading the app i could see my subscription and change the card its on and pay for it but it turns out you guys don't have that feature. So um the only thing id have to say about the app is that maybe we should be able to have our own personal accounts we could log into, be able to see our subscription, cancel it or change/upgrade it within the app. We could see when our next payment is, change the payment method or maybe update the card its on, just for easier access incase no one can actually make it to the gym or do in the gym at that moment. Maybe there could even be something on there to track our progress from when we first started, like how much we were able to lift that first week vs two months later. Just brainstorming but other than that it seems pretty cool.
I dont usually do this
02/04/2020

Bery bery bool

I um don’t normally write reviews but i feel maybe this will help. I just started going to fitness connection somewhat in the area i live in and i got a subscription through there. It seems really cool and I'm excited to see how far i get as a beginner to this workout stuff. I thought by downloading the app i could see my subscription and change the card its on and pay for it but it turns out you guys don't have that feature. So um the only thing id have to say about the app is that maybe we should be able to have our own personal accounts we could log into, be able to see our subscription, cancel it or change/upgrade it within the app. We could see when our next payment is, change the payment method or maybe update the card its on, just for easier access incase no one can actually make it to the gym or do in the gym at that moment. Maybe there could even be something on there to track our progress from when we first started, like how much we were able to lift that first week vs two months later. Just brainstorming but other than that it seems pretty cool.
User Experience Lacking
01/16/2023

killbite
I downloaded the app and made an account to use a digital guest pass that was shared with me by my son. At the end of the trial, I used *this app* to go through the membership sign up process but it somehow can’t figure out that I’m now a member and no longer just a guest. It’s not clear at all how to resolve this. On top of that, the user databases between this app and the FC website are not synced up so you actually need *two* separate user accounts that don’t appear to be connected in any way. Except that somehow the FC website knew that I was a new member and was able to figure out it needed to email a new assigned alphanumeric ID for the separate FC website login. The email said that a temporary password would arrive in a separate email (which never did); and no, it didn’t go to the Spam folder. So clearly there are some workflow and tech stack issues that need to get resolved to make the UX less frustrating and redundant.

Developer Response
Thank you for sharing this feedback and please accept our apologies for any inconvenience you've experienced. We have forwarded the information you provided to our Developer Team. If you continue to have issues, please contact them at https://fitnessconnection.com/app-inquiry/ for further assistance. Thank you!
User Experience Lacking
01/16/2023

killbite

I downloaded the app and made an account to use a digital guest pass that was shared with me by my son. At the end of the trial, I used *this app* to go through the membership sign up process but it somehow can’t figure out that I’m now a member and no longer just a guest. It’s not clear at all how to resolve this. On top of that, the user databases between this app and the FC website are not synced up so you actually need *two* separate user accounts that don’t appear to be connected in any way. Except that somehow the FC website knew that I was a new member and was able to figure out it needed to email a new assigned alphanumeric ID for the separate FC website login. The email said that a temporary password would arrive in a separate email (which never did); and no, it didn’t go to the Spam folder. So clearly there are some workflow and tech stack issues that need to get resolved to make the UX less frustrating and redundant.
Developer Response 01/18/2023
Thank you for sharing this feedback and please accept our apologies for any inconvenience you've experienced. We have forwarded the information you provided to our Developer Team. If you continue to have issues, please contact them at https://fitnessconnection.com/app-inquiry/ for further assistance. Thank you!
Worst Experience!!!
12/03/2021

Luis.AC
First of all, this has been the worst experience of my life...The first day I came in I signed up for a membership and a training program. It's almost three weeks now and I never received what I paid for. They schedule multiple appointments and the trainer never show up. They lied to me several times and this has become a waste of time.I requested to Eric Ganow the manager at Fitness Connection in Mesquite Tx to cancel the membership and the training program and a full refund. I also asked him for an email confirmation for the cancellation. He said he will cancel both that same day but won't be able to refund anything. So he was able to charge me almost $400 the day I signed up but he is not able to make a refund for a service he never provided. But guess what it's 3 days since the cancellation request and I never received any email from them and instead they charged me another $10. What a joke, right?I think they do this on purpose. They know what they are doing and this is not right.I wrote and email to the address they show on their website info@fitnessconnection.c… but does not work, that email address does not exist.This business and their people are not serious. I DON'T recommend this gym at all and I give them 0 stars...

Developer Response
Thank you for the feedback. We apologize for any inconvenience you’ve experienced. It’s incredibly important to us that if there’s an issue with your membership, it’s handled efficiently and swiftly. We regret that this wasn't the case for you. At your convenience, if you would email our corporate team at wecare@fitnessconnection.com, with your name, local gym, member number (located on your key tag), and a brief description of the situation, we will happily do all we can to assist you. We hope to hear from you soon.
Worst Experience!!!
12/03/2021

Luis.AC

First of all, this has been the worst experience of my life...The first day I came in I signed up for a membership and a training program. It's almost three weeks now and I never received what I paid for. They schedule multiple appointments and the trainer never show up. They lied to me several times and this has become a waste of time.I requested to Eric Ganow the manager at Fitness Connection in Mesquite Tx to cancel the membership and the training program and a full refund. I also asked him for an email confirmation for the cancellation. He said he will cancel both that same day but won't be able to refund anything. So he was able to charge me almost $400 the day I signed up but he is not able to make a refund for a service he never provided. But guess what it's 3 days since the cancellation request and I never received any email from them and instead they charged me another $10. What a joke, right?I think they do this on purpose. They know what they are doing and this is not right.I wrote and email to the address they show on their website info@fitnessconnection.c… but does not work, that email address does not exist.This business and their people are not serious. I DON'T recommend this gym at all and I give them 0 stars...
Developer Response 12/06/2021
Thank you for the feedback. We apologize for any inconvenience you’ve experienced. It’s incredibly important to us that if there’s an issue with your membership, it’s handled efficiently and swiftly. We regret that this wasn't the case for you. At your convenience, if you would email our corporate team at wecare@fitnessconnection.com, with your name, local gym, member number (located on your key tag), and a brief description of the situation, we will happily do all we can to assist you. We hope to hear from you soon.

The app keeps getting better and better! This version includes enhanced features and bug fixes to ensure a smoother experience.

Version 161.3

12/17/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Browsing History
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Copyright

Developer Website

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Supports

Wallet

The simplest way to get all your passes in one place.

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Fitness Connection

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Ratings & Reviews

What’s New

Version 161.3

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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