The symplr Clinical Communications and collaboration platform simplifies communication so clinicians can focus on care. One mobile (or web) application provides role-based secure messaging, voice communication, critical alert notification, and on-call schedule management. symplr Clinical Communications can also integrate with all hospital clinical systems to allow instant access to existing on-call schedules, critical and clinical teams, call center messages, critical lab results, and others. Regardless of your role or department, symplr Clinical Communications allows you to communicate the right information to the right people in real time.
symplr Clinical Communications Key Features:
• Unlimited HIPAA-compliant secure messaging with automatic message status updates (Sent/Delivered/Read)
• Attach high-resolution photos, audio, video and documents
• Off-duty, auto-forward, and gatekeeping settings redirect or include others in critical messages when you’re unavailable
• User-defined groups and organization-defined distribution lists allow quick and efficient communication to multiple recipients
• Receive critical alerts from nurse call systems, PACS/labs, EHR and others directly on your mobile device
• Schedule management tool (admin only) creates real-time systemwide on-call schedules
• Role-based communication allows you to contact who’s on-call and available right now to assist (individuals or teams) via secure text messaging or voice calls within your organization and linked organizations
• Can operate on all devices and platforms commonly found in healthcare systems – smartphones, feature phones, pagers, workstations on wheels, desktop computers and more.
I can’t beat the convenience of being able to contact almost anyone in the hospital whenever I need to. I work with a lot of different teams so it’s great to be able to have a quick conversation with someone I’ve never met before and will probably never talk to again and don’t need to worry about getting their cell number. Downside is that not everyone who has it actually uses it, or they only use the desktop version thus don’t see messages. I have sent messages to users before only to find out later that “oh that Dr doesn’t use his doc halo.” Would be great if it could in some way be indicated if a user had been inactive for, say, more than 10 days or only uses desktop version. Also, slow and glitchy lately. Suddenly I’m not getting read receipts anymore for conversations with just one other person?
Not making audible announcement
KD4TTC
I used to reliably get audible alerts. A month ago it stopped being reliable. I’m missing clinical alerts. Perhaps settings changed. I went through setting and set some alert settings. I’ve never touched those before. We use this for time critical notifications for patient care. Haphazard notifications isn’t good.
Great plan, less than great execution
HillaryGayle
I love the idea of HIPAA compliant communication and I do use Halo very frequently. So frequently that I prefer to use it on my iPad rather than iPhone, because I’m in emergency & my iPad is always open beside me, in landscape mode with keyboard attached. I don’t use the app because it doesn’t support iPad or landscape mode (though it used to until a recent update). The website is a bit slow to refresh so I’d much rather use the app, but until you fix this, it’s really not useable for me.
To the developer s
Mena Thabet
Worst app ever. I am not sure how its popular and approved. Many times I can only receive messages but can't send. Hundred times I could see the messages and they will still be flagged even though I try exiting and restarting my phone and sometimes reinstalling the app, but imagine what happens I get reminder notes for them!!! I can't describe how abnoxious experience that I get using this app. I am a critical care physician and I get a lot of the so called "halos" and this is a presistant problem. I wish I can rate with 0 stars but unfortunately I can't.One more thing, it's unbelievably hard to form a new message, you have to go to contacts and find the contact and then message. Not just write the name in the new message search bar like any half decent app.Congratulations to the marketing department for the company for marketing such a terrible app. May be the developers can benefit from your strategy
We appreciate your continued use of symplr Clinical Communications. This release updates supported platforms and includes a few enhancements and bug fixes.
Features
￮ Added a Knowledge Center to the support page
Bug Fixes
￮ bug fixes and performance enhancements
Version 26.3.0
The developer, Halo Health, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Halo Health, Inc.
Size
50.3 MB
Category
Medical
Compatibility
Requires iOS 18.0 or later.
iPhone Requires iOS 18.0 or later.
Mac Requires macOS 15.0 or later and a Mac with Apple M1 chip or later.
