Bloomingdale's: Online Store 4+

Woman’s shoe department

I have shopped at Bloomingdales for over forty five years yes there has been changes yes there has been many changes some good some Maybe not so good for me there is a shoe salesman name Scott at the Willow Grove Mall he will try his best to be helpful I wanted a pair of shoes

by Aqura they were not in my size I tried to MAKE the smaller size fit Didn’t work he said “i will check and maybe another store might have them in your size” today is Tuesday I need by Saturday I wanted those shores I was upset what am I going to do the closes store is in NY and I need those shoes Saturday for the fashion show on the way home all I talked about to my husband was this pair of shoes that I wanted and my toes was too long so they could not fit 8:20 at night store closes at 9 I call the shoe dept ask for Scott he remember me (the lady who was upset about her toes being too long) Scott please order me those in size 9 He was so nice I receive my shoes the Friday before the fashion show happy happy some people do try to make the customers happy they like what they do and some.... everyone is not a people person

Developer Response ,

Hi! We're so happy to hear we were able to get the shoes you were looking for in time!

Signing of promotions is confusing

Today I received a text alert from Bloomingdales that advertised “Take $25 Off Every $125 You Spend on a Large Selection of Items”. I clicked on the mini URL, then I clicked on Home Items.

At this point I expect that all products I see will be included in the promotion. Some products have the promotion listed on the product detail page, but many do not. This is very confusing. If there are items not included in the promotion, then don’t include them with products that included.

Also, I am not a fan of “Discount Taken at Checkout”. I believe most consumers prefer to see the final sale price listed after all discounts for each product. I also like to see what the final % off MSRP is after all discounts are taken.

It used to be good

I always like to use app instead of the website but this app makes things hard and complicated after each update and push me to use the website instead. I’m point some big issues that I have.
•first, I noticed in the new update there is an extra banner on top of your list under search bar which is for ads!! It’s a big banner for a phone’s screen and you are not able to get rid of it. Not to mention when you’re looking for something you have all the search panel on top and this leads you to just see 2 items in your screen at the time when you wanna check something. This is a huge turn down if you wanna look for something with the app and complete waste of time!!!
•second, when there is one size available for an item, I’m not able to see the size on that! In fact, you need to add the item to your bag and see the size at checkout which is not normal. I don’t know the reason for this but again it is such a waste of time and nonsense.
•Third, as we all want to have a easy to use app specially for shopping this app crashes a lot more than usual (compare to other shopping apps) which makes it inconvenient for users.
I hope the developers fix this issues soon because in this case I perefer to use the website than the app.