iPhone Screenshots

Description

If you’re a true Rita’s fan, this app is for you!

Find a Rita’s Italian Ice location near you (enjoy Rita’s wherever you go), earn FREE treats and share your Instagram worthy photos with us too!
Who can resist a little Ice and Custard in their life….remember Ice + Custard = Happiness! Remember to use it every time you visit to earn punches towards FREE treats!

If you would like to give us feedback or have any issues, please email us at ritasice@rlvt.net or use the Technical Support button in the app.

--- The Rita’s Team

*Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 3.1.3

+ Bug is fixed in Sign up/Create Profile page

Ratings and Reviews

2.0 out of 5
105 Ratings

105 Ratings

Shon711 ,

VERY disfunctional App- BUG is NOT FIXED

I agree with the previous reviewers about the disfunction of this app. It is truly disappointing and frustrating that I can never access my account using this app while in line to purchase Rita’s or even at home. I was only able to access my account once on the day I created it. The message I continually receive when I enter my registered email address and password is “Invalid email or password. Please try again.” I even continue to receive the same error messages when I attempt to reset my password with the temporary passwords that are generated and sent to my email address. How can that be when the temporary passwords are generated by you? I have purchased enough Rita’s this season to have earned at least two free items by now. This app should be decommissioned until it is debugged and working properly. In the meantime you should figure out a way to keep your advertisement promise to your loyal customers by issuing stamp cards to keep track of purchases and rewards until this app is working the way it should be.

Developer Response ,

Thank you for your feedback and for bringing this issue to our attention. We are sorry you experienced this issue and would like to make things right with your account. Would you mind sending us a private message at ritasice@rlvt.net so we can further assist you? Thank you for your patience!

Falcon Dave ,

Buggy

Nags me to turn on Bluetooth every time I open the app, and there’s no way to turn off that notification. Every time I try to login, the app tells me that either my email or password is invalid. Clicked on forgot password and the app tells me that my email address is invalid, although the company has no problem sending a steady stream of promo emails to that address. So I tried to set up a new account using a different email address and password, and got the same message. Pretty worthless.

Developer Response ,

Thank you for your feedback and for bringing this issue to our attention. We are sorry you experienced this issue and would like to make things right with your account. Would you mind sending us a private message at ritasice@rlvt.net so we can further assist you? Thank you for your patience!

kokoy124 ,

The worst

I’ve downloaded the app on Wednesday and every time I try to log in it keeps saying invalid email address or password. I even tried my other email address as a new sign up and get the same message. I guess it wasn’t meant for me to be able to get the free Italian ice today. I know it’s the correct email because I receive my emails from Rita’s at the address I entered.

Developer Response ,

We are so sorry to hear you experienced trouble when creating an account and appreciate you bringing this issue to our attention. We understand that you had a poor experience and we would like the chance to make things right if possible. Please send us a private message at ritasice@rlvt.net so we can look up your account and troubleshoot further. Thanks!

Information

Seller
Relevant Mobile
Size
38.4 MB
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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