AACU Mobile

Name: AACU Mobile
Rating: 4.3 (1206 reviews)
Author: Air Academy Federal Credit Union

Finance

Free

1.2K Ratings
Age Rating

4+
Years
Category

Finance
Developer

Air Academy Federal Credit Union
Language

EN
+ 4 More
Size

70
MB

The Air Academy CU mobile banking application allows you to check balances, view transactions, transfer funds, pay bills, and review and make loan and credit card payments, from anywhere at any time. It's fast, secure and available to all our online banking users. View this app you may also: View pending transactions Create, approve, cancel or view funds transfers Send and receive secure messages Access branch hours and location information"

Ratings & Reviews

4.3

out of 5

1.2K Ratings

Ease of use, very few errors
06/08/2025
mlsims60
Fix the repayment of the alone of Credit features. Having to call the credit union to get the .01 zeroed out is ridiculous. That’s been going on since switching over to this loan payment method of paying off the line of credit. It’s almost like office space if you leave 1 vent on the account somewhere some how interest is being made over multiple credit union members like me who doesn’t have time to call to have the 1 cent zeroed out
Ease of use, very few errors
06/08/2025
mlsims60

Fix the repayment of the alone of Credit features. Having to call the credit union to get the .01 zeroed out is ridiculous. That’s been going on since switching over to this loan payment method of paying off the line of credit. It’s almost like office space if you leave 1 vent on the account somewhere some how interest is being made over multiple credit union members like me who doesn’t have time to call to have the 1 cent zeroed out
Worst Mobile System
09/29/2023
suga714
For over a year I have been using their mobile deposit system on the app, and to say it is terrible would be an understatement. It is a true gamble every month whether it is going to work, consistently as you hit submit after taking the photos if the front and back of checks you have to hold your breath whether it is going to work. About 7 out of 10 attempts will take you back to the log in screen when you hit submit and you have to start all over. If you call them there recommendation is to uninstall and then install the app from the App Store. Such a pain! I have two other banks that we use and deposit all the time from my iPhone with no issues, but this app is highly unstable, you would think banks would of heavily invested in better app technology for deposits, after all isn’t depositing money their back bone if survival? I would of never been with this credit union had it not been for the relationship they had with the car dealership that we bought our car from. I contemplated leaving 1 star but I just could bring myself to rate that low.

Developer Response
Hello,I am sorry that this service has not been working great for you. If you could please reach out to us at electronicdelivery@aafcu.com so we can research this further. Thank you!
Worst Mobile System
09/29/2023
suga714

For over a year I have been using their mobile deposit system on the app, and to say it is terrible would be an understatement. It is a true gamble every month whether it is going to work, consistently as you hit submit after taking the photos if the front and back of checks you have to hold your breath whether it is going to work. About 7 out of 10 attempts will take you back to the log in screen when you hit submit and you have to start all over. If you call them there recommendation is to uninstall and then install the app from the App Store. Such a pain! I have two other banks that we use and deposit all the time from my iPhone with no issues, but this app is highly unstable, you would think banks would of heavily invested in better app technology for deposits, after all isn’t depositing money their back bone if survival? I would of never been with this credit union had it not been for the relationship they had with the car dealership that we bought our car from. I contemplated leaving 1 star but I just could bring myself to rate that low.
Developer Response 08/17/2020
Hello,I am sorry that this service has not been working great for you. If you could please reach out to us at electronicdelivery@aafcu.com so we can research this further. Thank you!
Horrible Accounting Errors and Customer Service
12/20/2022
angry freelancer
Their system showed our loan was successfully payed by my separated husband for SIX MONTHS- they even sent written statements by mail showing the loan balance lowering each month. Now, they’ve suddenly reversed all payments, stating my terrible ex never paid (totally possible) and that my loan is in default. They acted like they’re doing me a favor by skipping just two of those failed payments SIX MONTHS later. I’ve never seen this much incompetency. I set up a payment plan over the phone (and made an immediate payment) and was then ghosted by the employee, Valerie, (who made a verbal agreement to keep my loan out of default via this payment plan) after receiving additional letters asking me to set up a payment plan. I’m convinced each employee operates independently without any communication. HOW IN THE WORLD DOES IT TAKE SIX MONTHS TO ALERT A CLIENT THAT THEIR PAYMENTS AREN'T BEING PROCESSED PROPERLY!? If you were a loan servicer, wouldn’t you check that you actually received a payment before sending MULTIPLE indications that you were paid in full each month?
Horrible Accounting Errors and Customer Service
12/20/2022
angry freelancer

Their system showed our loan was successfully payed by my separated husband for SIX MONTHS- they even sent written statements by mail showing the loan balance lowering each month. Now, they’ve suddenly reversed all payments, stating my terrible ex never paid (totally possible) and that my loan is in default. They acted like they’re doing me a favor by skipping just two of those failed payments SIX MONTHS later. I’ve never seen this much incompetency. I set up a payment plan over the phone (and made an immediate payment) and was then ghosted by the employee, Valerie, (who made a verbal agreement to keep my loan out of default via this payment plan) after receiving additional letters asking me to set up a payment plan. I’m convinced each employee operates independently without any communication. HOW IN THE WORLD DOES IT TAKE SIX MONTHS TO ALERT A CLIENT THAT THEIR PAYMENTS AREN'T BEING PROCESSED PROPERLY!? If you were a loan servicer, wouldn’t you check that you actually received a payment before sending MULTIPLE indications that you were paid in full each month?
Love it!
10/04/2023
Yayabetcha
So many companies use/have an app and so many of them are painful to use and keep up with. This app functions perfectly for everything I need. Transferring funds on the fly, checking all my account balances at the same time are very nice features. No complaints! If I have a question on something or if there is something that doesn’t seem right, AAFCU has a team that dedicated to the functionality of their app!
Love it!
10/04/2023
Yayabetcha

So many companies use/have an app and so many of them are painful to use and keep up with. This app functions perfectly for everything I need. Transferring funds on the fly, checking all my account balances at the same time are very nice features. No complaints! If I have a question on something or if there is something that doesn’t seem right, AAFCU has a team that dedicated to the functionality of their app!

Bug fixes and enhancements

Version 13.0.260500 Jun 17

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Air Academy Federal Credit Union
Size: 70 MB
Category: Finance
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.
Languages: English and 4 more

English, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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AACU Mobile

Ratings & Reviews

Ease of use, very few errors

Worst Mobile System

Horrible Accounting Errors and Customer Service

Love it!

What’s New

App Privacy

Data Linked to You

Accessibility

Information

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