Reuters News 12+

Reuters has been my favorite news app for the past few years, what used to be a 5 star app that I read it every single day, but I’ve had major issues with the app recently.

The Reuters TV video part of the app no longer works and hasn’t for about a month. It has audio, but no video at all, saying “Poor Connection. Playing audio only until connection improves”.
My connections has never changed, and videos from my other apps work just fine, only the Reuters app updates have changed, so there in lies the problem.

My other issue is the political coverage seems to be leaning more and more to the left. I’m a moderate and used to be very comfortable with Reuters political coverage. Non-bias coverage is very important to me with all the Fox News/MSNBC bias crap out there that they call “news”. The main reason I’ve enjoyed Reuters app for the past few years is because my goal is to be informed, not programed. I’ve never been a conservative nor one of these conservatives who complain about “liberal media”, but I do want fair and balanced reporting.

Please fix these problems so I don’t have to go searching for another news app to make my “go to app” when my Reuters app used to be great and 5 stars.

Overall this is a solid app but I just want to bring attention to the absurd situation with the daily video briefing. It used to be that you could watch the videos no problem. But one day Reuters seeks to have determined that they would rather not show videos that may have brief and occasional buffering. So now, while I watch the daily news briefing in the exact same spot I have been for awhile, every morning I’m prompted that I can only listen to the audio without video until my connection improves. The thing is, this is occurring in the same spot (on my couch) I use my computer and iPhone in for other stuff and I consistently have a strong WiFi connection. It is so annoying not being able to see the videos. It’s like I’m listening to the radio but I’m not driving so I have nothing to look at.

Bottom line: don’t be so anal. I would MUCH rather have a few instances of mild buffering than have to stare at a screen that’s essentially blank.

Frankly, Reuters is a superb news organization and I’m generally very satisfied with the app. I’d say it’s 4-4.5 stars in reality but I want to get this issue some attention and they aren’t going to pay as much attention to a 4 star review.