BC Ferries

Name: BC Ferries
Rating: 2.2 (12 reviews)
Author: BC Ferry Services Inc.

Travel

Free

12 Ratings
Ages

4+
Years
Category

Travel
Developer

BC Ferry Services Inc.
Language

EN
English
Size

30.8
MB

Introducing a new travel resource for planning and booking personal ferry travel. Book sailings, manage your trips, and check schedules and current conditions in a flash with the BC Ferries app. HOMEPAGE DASHBOARD Your personalized home screen features an at-a-glance view of your upcoming bookings, travel preferences, deals and offers and more. TRAVEL PREFERENCES Get quick access to schedules, current conditions and a faster booking experience on your frequently travelled routes by setting up travel preferences. Give your travel preferences nicknames, set departure and arrival terminals and add passenger and vehicle details on bookable routes. BOOK AND MANAGE YOUR FERRY TRAVEL Make your booking experience easier with personalized travel preferences. Quickly jump to the next available sailing with the new Express book feature, and change or cancel existing bookings on-the-go. SEAMLESS CHECK-IN AT THE TERMINAL Get quick access to your upcoming trips right from your home screen for seamless check-in with the app at the terminal. SCHEDULES Plan your trip with confidence with enhanced features on daily and seasonal schedules for all BC Ferries routes. Easily check sailing times for your favourite routes with travel preferences, and book directly from the schedules pages for bookable routes. Daily schedules now show the next sailing being ticketed and estimated deck space available. CURRENT CONDITIONS Route sailing status and estimated deck space are now easier to check with the updated Current Conditions layout. Travel preferences make it easier to find your frequently traveled routes, check which sailing is being ticketed, and view status of upcoming sailings. ALERTS Never miss any updates on the routes that matter the most to you. Opt-in to receive timely push notifications for service notices and upcoming booking reminders on your device. ADDITIONAL FEATURES AVAILABLE • Foot passenger bookings • Request accessibility products: boarding assistance, wheelchair at the terminal Note: Tablet landscape view is currently not supported in the app. If you are using a tablet, use the app in portrait view only. VISIT BCFERRIES.COM TO ACCESS THE FOLLOWING FEATURES • Booking BC Ferries Vacations packages • Commercial vehicle bookings • Group bookings of 10 or more passengers • To create an account

Ratings & Reviews

2.2

out of 5

12 Ratings

Account login glitches
03/14/2023

Kirkwirks
After creating an account I kept getting the “incorrect password” message. So I re-input the password various times then even tried resetting it. Hours later all worked with my saved password. They app lied. I never put in an incorrect password. Their system just takes hours to register new accounts. The app should say “password still updating” or “new account not available yet” rather than “wrong password”. BC Ferries took 5 years to make this app, but with all things BC Ferries, nothing works well. Even their staff often fails to show up and ferries get canceled. Note that the privately owned Coho Ferry never has “mechanical delays” or sailings cancelled due to weather (except the Dec. 26, 1996 snow storm when no one could get to the terminal!). And the Coho is way older (1959) than ANY BC Ferries vessel. BC Ferries is simply a mess and has been for decades. The BC Ferry staff sound disgruntled and/or entitled. Even Spirit Class captains have this attitude. No wonder they have so many canceled sailings. Note that complaints are “handled” by staff but not really addressed by senior management.
Account login glitches
03/14/2023

Kirkwirks

After creating an account I kept getting the “incorrect password” message. So I re-input the password various times then even tried resetting it. Hours later all worked with my saved password. They app lied. I never put in an incorrect password. Their system just takes hours to register new accounts. The app should say “password still updating” or “new account not available yet” rather than “wrong password”. BC Ferries took 5 years to make this app, but with all things BC Ferries, nothing works well. Even their staff often fails to show up and ferries get canceled. Note that the privately owned Coho Ferry never has “mechanical delays” or sailings cancelled due to weather (except the Dec. 26, 1996 snow storm when no one could get to the terminal!). And the Coho is way older (1959) than ANY BC Ferries vessel. BC Ferries is simply a mess and has been for decades. The BC Ferry staff sound disgruntled and/or entitled. Even Spirit Class captains have this attitude. No wonder they have so many canceled sailings. Note that complaints are “handled” by staff but not really addressed by senior management.
🤨Half way there. Expectations missed.
03/15/2023

Tech_Bunny
So what about reloads for your B.C. Experience Card, huh? You never bothered to make the website Mobile friendly and have been promising that FOR YEARS! Now this app I thought … At last, BC Ferries has finally got around to fixing the issue…Nope. I guess I expected that you were a normal customer focused service company. Oh well …
🤨Half way there. Expectations missed.
03/15/2023

Tech_Bunny

So what about reloads for your B.C. Experience Card, huh? You never bothered to make the website Mobile friendly and have been promising that FOR YEARS! Now this app I thought … At last, BC Ferries has finally got around to fixing the issue…Nope. I guess I expected that you were a normal customer focused service company. Oh well …
Dignity-robbing experience
05/18/2024

cablover2
The BC ferries app is an excellent example of how the company uses mediocre technology to make their customers’ lives miserable. Good luck logging in. Good luck getting a reservation. If you succeed at the above, may god be with you when you show up at the ferry terminal only to be denied entry because the reservation you made never existed.
Dignity-robbing experience
05/18/2024

cablover2

The BC ferries app is an excellent example of how the company uses mediocre technology to make their customers’ lives miserable. Good luck logging in. Good luck getting a reservation. If you succeed at the above, may god be with you when you show up at the ferry terminal only to be denied entry because the reservation you made never existed.
Check your trips carefully.
08/17/2024

simraxx
We missed our sailing because the “upcoming trips” displayed a reservation that was a week old, and we arrived at the terminal an hour and a half past the sailing time.
Check your trips carefully.
08/17/2024

simraxx

We missed our sailing because the “upcoming trips” displayed a reservation that was a week old, and we arrived at the terminal an hour and a half past the sailing time.

Here’s what’s new in Version 5.1.0: • Additional refinements and bug fixes to keep things running smoothly.

Version 5.1.0

Oct 8

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Version 5.1.0

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