Travel to Europe

Name: Travel to Europe
Rating: 4.2 (392 reviews)
Author: European Union Apps

A pre-registration app for EES

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

392 Ratings
Age Rating

18+
Years
Chart

#106
Travel
Developer

European Union Apps
Language

EN
English
Size

62.4
MB

iPhone

Speed up your next border check with the Travel to Europe app. Developed by the European Union, Travel to Europe allows you to pre-register your personal information for the Entry/Exit System (EES) in advance. Secure and simple to use, you can complete your pre-registration before arriving in or leaving a European country using the EES. The app is voluntary for the countries using the EES: they can choose whether to adopt it for EES pre-registration and the specific functionalities of the app may vary from country to country. For the up-to-date list of countries using the app, visit: https://travel-europe.europa.eu/ees/Travel-to-Europe-mobile-app Who can use the app? You can use Travel to Europe if you are a non-EU national subject to EES travelling to a European Country using the EES and you have: • A biometric passport • iPhone 8 or later with iOS 16 or later • NFC (Near-Field Communication) functionality, in order to scan your passport chip • A front-facing camera to take a selfie for identity verification You shouldn't use the app if you hold a residence permit or a long-stay visa issued by a European country using the EES. To read more about whom the EES does not apply to and therefore shall not use the app please visit https://travel-europe.europa.eu/ees/to-whom-does-ees-not-apply How to use the app? 1. Create a new journey by selecting the European country using the EES you are arriving in or departing from 2. Select the border crossing point and the time of your expected arrival or departure 3. Scan the personal details page and the chip of your passport 4. Take a selfie to confirm your identity 5. Answer a few questions about your travel plans (if applicable) 6. Optional: add co-travellers using steps 1-5 7. Submit your journey 8. Receive a confirmation that your journey has been accepted 9. Go to the border crossing point and follow the border guard’s instructions Using the app does not replace checks by the border authorities and does not guarantee entry into the European countries using the EES. The final decision on entry can only be taken by the local border authorities based on whether you fulfil the entry conditions. Learn more information about the EES at: https://travel-europe.europa.eu/ees.

Ratings & Reviews

4.2

out of 5

392 Ratings

Easy to use
May 20
**scam alert
Very easy and quick to fill out

Developer Response
Thank you! We truly appreciate your positive review and are delighted that the app has made your travel in Europe smoother. Your feedback is greatly appreciated and plays an essential role in helping us improve the app's performance and user experience.
Easy to use
May 20
**scam alert

Very easy and quick to fill out
Developer Response May 22
Thank you! We truly appreciate your positive review and are delighted that the app has made your travel in Europe smoother. Your feedback is greatly appreciated and plays an essential role in helping us improve the app's performance and user experience.
Waste of time
May 17
Fed Up Traveler
What a joke this system proved to be. Touted as a time saving global entry system, it is actually a scam that someone in the EU legal community should look into (for example who is financially benefiting from this system?) With 2 to 3 hour wait times this is definitely not providing benefits to travelers. Why would I have to show my passport over six times in order to pass through a system that should be tied to a simple facial recognition program? Journalists should dig into questions such as why are there so few machines available to scan passports, why does the app fail to recognize the name of the Lisbon airport and force the user to abandon pre-registration at step 4 of 5, why are there no attendants to help travelers with the technical steps to complete registration that cannot be accomplished through the app, and why do the on site terminals direct travelers to go to a manual passport verification window? Someone is laughing all the way to the bank and its not the hundreds of travelers being stressed out and taken advantage of by this scam.
Waste of time
May 17
Fed Up Traveler

What a joke this system proved to be. Touted as a time saving global entry system, it is actually a scam that someone in the EU legal community should look into (for example who is financially benefiting from this system?) With 2 to 3 hour wait times this is definitely not providing benefits to travelers. Why would I have to show my passport over six times in order to pass through a system that should be tied to a simple facial recognition program? Journalists should dig into questions such as why are there so few machines available to scan passports, why does the app fail to recognize the name of the Lisbon airport and force the user to abandon pre-registration at step 4 of 5, why are there no attendants to help travelers with the technical steps to complete registration that cannot be accomplished through the app, and why do the on site terminals direct travelers to go to a manual passport verification window? Someone is laughing all the way to the bank and its not the hundreds of travelers being stressed out and taken advantage of by this scam.
Unclear how far ahead of trip you can register
Apr 15
Dadofdiabetickid
The app looks like it would really help the entry to Europe through Portugal the summer however I’m unable to register my trip. There is no instruction on how far in advance you can register your trip. using the app it looks like you can only do it up to one week before you travel however, in the instructions it seems like you can do it anytime up to 72 hours before you travel. This is really unclear and needs to be addressed.

Developer Response
Thank you for bringing this to our attention! We have shared your feedback with the relevant team for a thorough review. We appreciate your diligence in reporting this and your continued support.
Unclear how far ahead of trip you can register
Apr 15
Dadofdiabetickid

The app looks like it would really help the entry to Europe through Portugal the summer however I’m unable to register my trip. There is no instruction on how far in advance you can register your trip. using the app it looks like you can only do it up to one week before you travel however, in the instructions it seems like you can do it anytime up to 72 hours before you travel. This is really unclear and needs to be addressed.
Developer Response Apr 30
Thank you for bringing this to our attention! We have shared your feedback with the relevant team for a thorough review. We appreciate your diligence in reporting this and your continued support.
Selfie was VERY picky and stopped after a few tries
May 16
yfouvoycoyd
My wife was not able to get the app to accept her selfie. Mine was accepted in the same light and position. It would be nice to be able to retry. An overview of the process would help as well. It was clear about the submission dates.

Developer Response
Thank you for bringing this to our attention. Please report it directly through the app. To do that, go to Settings – Report an Issue. Our user support team will investigate it as soon as possible. Your feedback is greatly appreciated and essential for improving the app's performance and user experience.
Selfie was VERY picky and stopped after a few tries
May 16
yfouvoycoyd

My wife was not able to get the app to accept her selfie. Mine was accepted in the same light and position. It would be nice to be able to retry. An overview of the process would help as well. It was clear about the submission dates.
Developer Response May 27
Thank you for bringing this to our attention. Please report it directly through the app. To do that, go to Settings – Report an Issue. Our user support team will investigate it as soon as possible. Your feedback is greatly appreciated and essential for improving the app's performance and user experience.

New layout; some changes in the flow

Version 4.2.0 2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: European Union - Publications Office
Size: 62.4 MB
Category: Travel
Compatibility: Requires iOS 16.7.11 or later.

iPhone
Requires iOS 16.7.11 or later.

Mac
Requires macOS 12.3 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 18+

18+

Learn More