We hack the system, you fly for less.
Tired of cross-checking websites, dates, flights and destinations when planning a trip? We offer great travel deals, connecting flights, trains and buses to get you where you want to go. Book tickets and travel for less with Kiwi.com
No hidden fees, no ads, no hassle. Just travel.
Kiwi.com’s flight search, powered by our Kiwi-Code, gives you the prices airlines won’t advertise.
-Find the lowest prices for trains, buses and plane tickets.
-Use Deals to get tailored recommendations for cheap flights to popular destinations.
-Set price alerts for a selected route so you don’t miss out on flight tickets at the best prices.
Use our travel hacks to get the best deals.
-Throwaway ticketing – book a cheaper round-trip ticket instead of a more expensive one-way fare.
-Itineraries with self-transfer – combine separate flights for a lower price compared to carrier connections, or find itineraries with different modes of transport operated by carriers that don’t usually cooperate.
-Hidden cities – book flights with a layover in your intended destination instead of overpaying for direct plane tickets.
Save all your travel in one place.
-View your itinerary, change details and add extras to your flight booking.
-Access all your boarding documents offline.
-Get instant alerts about the cheapest travel options.
Download our flight scanner app now and get low-cost tickets for your next journey. For questions and feedback, don’t hesitate to contact us directly at firstname.lastname@example.org.
We’re here for you!
If you have any issues or questions about your booking, we’ve got your back. Go to our Help & Support articles to find answers to frequently asked questions, get assistance quickly with our chatbot, or reach out to our team directly.
More about Kiwi.com
Find the best travel deals tailored to you: www.kiwi.com/cheap-flights
Enjoy your travels with Kiwi.com!
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Ratings and Reviews
Book through the airlines.
With the recent travel restrictions imposed by the US due to coronavirus concerns, I was, at the time of my calling Kiwi, unable to make the trip. Since then restrictions were changed, but during my phone call I discovered that Kiwi will not budge on refunds even when there is a global crisis that prevents thousands from traveling. In my past experiences, airlines are usually able to make some kind of compensation for the trouble. I had a saver ticket, which I thought would be fine if I weren't making changes for personal reasons, but extenuating circumstances would be handled differently. Not the case here.
That said, when everything goes well, Kiwi has fantastic, responsive customer service. The gentleman I spoke with over the phone was incredibly polite, and had clear and concise explanations, which I can appreciate even if they frustrate me. Even during the crisis, hold periods were quite short. I’m disappointed that their dedication to the customer experience doesn’t translate to actual measures taken to do the right thing in a global time of need. If it weren’t for my experience trying to explain to them that a global illness should be a fine reason for a partial refund at the very least.
BEWARE! Stole my credit card information
WOW...Do your research before buying through this site. Shortly after buying my ticket my cc information was stolen and someone tried to fraudulently purchase hundreds of dollars of goods in my name and address. I am horrified. Thankfully my bank stopped the criminal and I have figured out their location. I am connected to high authorities and if my flight does not go smoothly I will report this company immediately. I am suspicious that although I have paid for my ticket I don’t see my spot reserved or reflected on the airline database. This company should learn that dishonesty is a sure road to massive failure. Hopefully my flight goes well so Kiwi can earn a better review.
UPDATE: I changed my review from 1 star (due to poor information security & lack of customer service communication) to 3 starts because my flight from CLE to MSP went smoothly and I paid a great price. However, in the future I will not make the mistake of purchasing via third party companies, & I urge you do purchase tickets directly from the airline for peace of mind.
Developer Response ,
We are sorry to hear that your experience with our company has been negative, but we can assure you, that credit card details were not stolen on Kiwi.com App side. From the information you provided, it is hard to say what actually happened to you, but for your own security, always use only secure wifi connection other than some public ones. Please kindly contact us via email (email@example.com) with more details regarding your issue and we will get back to you as soon as possible.
Thank you for your patience,
Kiwi.com’s Mobile Team
Do NOT use Kiwi!
Save yourself money and hassle and book through the airlines! If ANYTHING goes wrong with your flights Kiwi will NOT do anything to help you or to compensate you. All their extra $ add-ons are completely bogus and a big scam to get money. I paid for the extra customer service, so that I could get premium service if anything was to go wrong (which it did), and they didn’t do ANYTHING to help. It was a complete nightmare. I needed to do a simple name change and i called Kiwi for 3 months trying to get them to change my name. NOTHING. They literally told me that they didn’t have The time to be on hold with the airlines to change my name. I even made a formal customer complaint and I was never responded back to you.
And get this… I finally called the airline and begged them to change my name. Once they did, Kiwi noticed I changed my name and they emailed me trying to charge me $10 for a name change fee!!! I could not believe the audacity! I told them to screw themselves and that i wasn’t paying for anything.
Do not ever book with Kiwi, you will never get a refund, never get the help you need, and you better pray that nothing goes wrong with your flight .
BOOK THROUGH THE AIRLINES!!!!
Developer Response ,
Dear Beegee698822346, we are sorry to hear about your negative experience with our customer service. Please share with us your booking number, full name, username, and email address on firstname.lastname@example.org together with this review as we need these details to be able to address this issue. We will get back to you as soon as possible. Regards, Kiwi.com
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