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Description

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.

Our subscription service provides high-quality mental health care to anyone ages 13 and up, and has already been used by over 1 million people. See what they have to say at love.talkspace.com.


HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.


IS TALKSPACE COVERED BY INSURANCE?

Yes! Talkspace partners with health plans and companies across the U.S. to make therapy more affordable and accessible than ever before. Share your insurance info or employer during checkout to see if you’re eligible for coverage.


IS TALKSPACE EFFECTIVE?

Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/


WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.


IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.


CONNECT WITH US!

We’re always happy to connect with users and receive feedback.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy

What’s New

Version 8.92.8

This update improves the reliability of connecting to live video sessions.

Ratings and Reviews

4.1 out of 5
18.6K Ratings

18.6K Ratings

Shawn Mahb ,

Great concept but needs Improvement

I never review apps in the App Store but since this is an important app that does provide a vital service to people I thought I’d write in my experience with it so far.

I’ve been using Talkspace for almost a month now and I understand that the therapists on here also have their actual practice with in-person clients as well and I respect that they can respond to my messages whenever they get the chance but my first therapist would respond to me maybe a couple times a week at most so I ended up changing therapists and that was mildly annoying having to go through the reintroduction process with the new therapist all over again and explain what my problems/issues are and while she has been more responsive, I have had issues where my therapist and I would try to schedule my monthly live session and she never called/initiated the session at the agreed upon time. I think there needs to be a way for the client to be able to try and initiate the live session at the agreed upon time or also have there be a way to kind of send over the messages to the new therapist when you try to switch therapists so you don’t have to start all over and spend your and hour new therapists time going over everything again.

Sage'sMama ,

I wasn’t so sure about this

I am glad I gave Talk Space a try. It has become a vital part in my healing and rediscovery of self. Yes there is nothing compared to an in person human connection but this is a great alternative for those looking to save a little money and on a busy schedule. I can always find some time to send a quick “text” message or voice audio while I am at work or walking my dog. I like the options for voice messaging, text, pics and videos. I like sending my therapist photos of real people and things in my life (something I never did with an in person therapist).

I did have some trouble when I first got the app. My first therapist was very non-responsive but Talk Space was aware and offered me the option to switch therapists so I did. Then I chose someone who told me up front she didn't work with certain traumas and I had to switch again but that felt necessary. I finally landed on an amazing psychologist who is very responsive even on weeks when I don't send anything she will kindly check in and let me know she is available.

This app works great for me and my lifestyle and needs. You get about ten mins of talk time a day with your therapist about 5 times a week to equal the same time as a weekly therapy session. In the heavy unloading it didn't feel like enough but now that I am more stable and my therapist is updated on my basics it feels perfect.

Carinaa(: ,

All this for one reply a day?

The app isn’t terrible, it checks up on you, you can send voice messages, photos, and you can message your therapist any time. But I literally get ONE response a day. It used to be more in the beginning, when I stated that was a concern of mine, then when I re-upped for another 3 months, the therapist started responding much slower. Now even on their “days working” I won’t get a response. They really didn’t respond to me for 48 hours on their days working. I’ll have to ask if everything’s okay with them, since I don’t want to be rude, but they just don’t get the hint. How am I supposed to get help when I tell them something and they reply to it a day later? The constant, or rather 12+ messages it was in the beginning, was super helpful. Now I won’t be starting up again because I’m not paying all this money to not have a consistent talk. At this point, I should pay my friends because they’re doing a better job than my therapist. Only giving 2 stars because the app itself is easy to use and checks how you’re doing often, so it’s nice that they want you to progress.

EDIT- the company reached out to me to make it right. They offered a discount, or some money back. I bumped them up to 3 stars from the original 2 that I gave because a company that’s willing to return money or work with you is worth giving a try. It just didn’t work too well for me but hopefully it does for others

Developer Response ,

Hi there, thank you for writing this detailed review of your experience. We are happy to hear that you are enjoying the app but very sorry to hear that your therapist has not been so responsive. We can understand your frustration and our team would be happy to look into this further for you. Generally your therapist should be responding daily 5 days a week with thoughtful responses, we are sorry to hear that this is not the case. Please send us an email at Feedback@Talkspace.com, someone from our team is eager to help.

App Privacy

The developer, Groop Internet Platform inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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