iSERV Controlled Automation

Service management application

Free · Designed for iPad. Not verified for macOS.

All in one service management application provides various roles of - your customer including - service techs, managers, and other team members - with digital and real-time visibility to the equipment information. Operators or Tech can log cases and collaborate with the OEM's service team - all from an integrated, easy to use - mobile app and a web portal. ​ It provides the OEM teams the ability to connect, visualize, and act on customer issues within the defined Service Level Agreements. Key Features: - Ticket management - Self guidance for troubleshooting - Remote collaboration through AR/VR - Performance monitoring iSERV is a registered trademark owned by ITHENA, whose intellectual property is iSERV.

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The developer, ITHENA, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

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    The developer does not collect any data from this app.

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    The developer has not yet indicated which accessibility features this app supports. Learn More

    Seller
    • ITHENA, LLC
    Size
    • 6.1 MB
    Category
    • Business
    Compatibility
    Requires iOS 15.0 or later.
    • iPhone
      Requires iOS 15.0 or later.
    • iPad
      Requires iPadOS 15.0 or later.
    • iPod touch
      Requires iOS 15.0 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    • English
    Age Rating
    4+
    Copyright
    • © ITHENA