Félix Pago: send money from the U.S. to Mexico, Guatemala, Honduras, El Salvador, Nicaragua, Dominican Republic, Colombia, Peru, Ecuador, and Brazil via WhatsApp.
Félix Pago is the simplest and fastest way to send money to your family from the United States through WhatsApp. In just a few minutes, you can send money to Mexico, Guatemala, Honduras, El Salvador, Nicaragua, the Dominican Republic, Colombia, Peru, Ecuador, Costa Rica, and Brazil using your phone. Everything is done through a secure, transparent app designed to help you save time.
Send money with an easy process. Simply choose the country, enter the amount, and we’ll take you to WhatsApp to complete your transaction using your card or cash. Your loved ones receive the money quickly and securely. They can pick it up at thousands of authorized locations or receive it directly in their bank account. Best of all, you do everything through WhatsApp.
Main benefits
• Fast money transfers with excellent exchange rates
• Pay by card or cash
• Real-time tracking for every transaction
• Notifications for you and the recipient
• Spanish-language support available every day, 24 hours a day
• Financial-grade security and account verification
• Promotions for new users
Available countries:
Mexico, Guatemala, Honduras, El Salvador, Nicaragua, Colombia, Ecuador, Peru, the Dominican Republic, Costa Rica, and Brazil.
Millions of people and families trust Félix Pago to send money safely and easily. Download the app and start sending money today.
Excellent I’m very satisfied with Felix Pago super easy! Great service
⭐️ Very frustrating experience — poor customer service
Jasmin.MM
I had an extremely frustrating experience with this service. I needed to change the sender name on my account because my husband had previously used my account to send money. We thought the sender name could be selected or changed for each transaction. Nowhere during the registration or sending process was it clearly stated that the sender name is essentially “pick one and stick with it” and cannot be changed afterward.When I tried to correct the name so I could send money under my own name, I was told that they could not change it and that my only option was to create a completely new account using a different phone number.I contacted three different agents and even asked for a supervisor, hoping someone could actually help resolve the issue. Unfortunately, all of them just repeated the same response and no solution was provided. Several of the agents, including the supervisor, did not even finish the conversation with me and instead sent me back to the bot.The customer service was not helpful or professional. I spent a significant amount of time trying to get a simple issue resolved, only to be given the same answer repeatedly.The problem isn’t just that they can’t change the name. The bigger issue is that this restriction is not clearly disclosed to customers upfront. If I had known from the beginning that the sender name could not be changed, I would have registered the account differently.Very disappointing experience. If a name cannot be changed after registration, that should be made extremely clear before customers use the service. And if a customer asks to speak with a supervisor, they should actually receive assistance instead of being sent back to an automated bot.
Developer Response
Hi Jasmin, thank you for sharing your feedback. We completely understand your frustration and apologize for the experience you had with our support team. You should never be cut off or redirected to a bot when asking for assistance.Regarding your account, for security and strict regulatory compliance, each Félix account is linked to the verified identity of a single person and cannot be transferred or shared, even between family members. We take your feedback seriously about making this restriction clearer during signup.If you wish to send money under your own name, you can register a new account using a different phone number. You can read more about our security policies here: https://www.felixpago.com/categorias/cumplimiento-y-regulaciones.We would really like to review how your case was handled. Please send us a Direct Message on Facebook or Instagram (@felixpago) so we can investigate what happened. Thank you for helping us improve.
Checking account
ShineBright✨✨✨
Can you send money from a checking account instead of debit or credit card?
Easy, fun and fast!!
chicalisd
A great experience, and AI guidance! Great!!
We’re continuing to improve the app to help you make better decisions when sending money. Here’s what’s new in this version:
- New referral screen
- Multilingual support: you can now browse and use the app in Spanish, English, or Portuguese.
- New destinations: we’ve added Costa Rica and Brazil to our remittance calculator and exchange rate alerts.
- New navigation menu: a simpler, more intuitive experience to help you find what you need.
- New promotions: more opportunities to save when sending money.
These updates complement our tools, articles, and real-time alerts to help you send money easily and get the best possible exchange rate.
Thank you for continuing to trust Félix Pago!
Version 1.1.17
The developer, Felix Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Felix Technologies Inc.
Size
35.4 MB
Category
Finance
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
