What's new in version 1.1.6: • Client map: see all your clients on a map and get directions with a single tap. Open the map from the Customers tab, tap any client, and navigate straight there in Apple or Google Maps. • Plan My Day: build your daily route in seconds — urgent tickets and printers needing attention, ranked by priority. Pick your visits, set the times, and sync them to your calendar with the client's name, address, and job details. • Client sign-off: capture the work performed and the client's on-screen signature, then send a signed PDF service report by email and save it to the ticket. • Bug fixes and performance improvements.

What's new in version 1.1.5: • Plan My Day: build your daily schedule in seconds. Urgent tickets and printers needing attention, ranked by priority — pick your visits, set times, and sync them to your calendar with the client's name, address, and job details. Calendar reminds you before each visit. • Bug fixes and performance improvements.

What's new in version 1.1.4: • Plan My Day: build your daily schedule in seconds. Urgent tickets and printers needing attention, ranked by priority — pick your visits, set times, and sync them to your calendar with the client's name, address, and job details. Calendar reminds you before each visit. • Bug fixes and performance improvements.

What's new in version 1.1.3: • Client sign-off: record the work performed and capture the client's on-screen signature. A PDF service report with all the details and the signature is generated, emailed to the client, and saved to the ticket automatically. • Attachments in replies and notes: add photos and files to your replies and private notes, and open them right inside the app. • Smarter status filters: new "Pending" filter (Open + On Hold) and full support for On-Hold sub-statuses like Waiting For Parts or Ready to Invoice — now visible, filterable, and assignable from the app. • Ticket cards now show the real status, assigned technician, priority, and open/close dates. • Bug fixes and performance improvements.

Support tickets, right in your pocket • View, create, and reply to support tickets directly from the app • Attach photos and files to tickets, replies, and internal notes • Get notified when a ticket is assigned to you or a customer replies • New "My Tickets" home screen widget — your open tickets at a glance • Filter tickets by status or by tickets assigned to you • Full conversation history with private notes and file previews • Bug fixes and performance improvements

Support tickets, right in your pocket • View, create, and reply to support tickets directly from the app • Attach photos and files to tickets, replies, and internal notes • Get notified when a ticket is assigned to you or a customer replies • New "My Tickets" home screen widget — your open tickets at a glance • Filter tickets by status or by tickets assigned to you • Full conversation history with private notes and file previews • Bug fixes and performance improvements

• New toner color coding: red (0–10 %), orange (11–35 %), green (36 %+) for instant status recognition • Invoice day filter now shows only the days present in your actual fleet • New sort button to order the copier list by toner level or last service date • Search now finds copiers by ID in addition to serial number, model, and customer • Copier detail now shows the ID prominently at the top, with the serial number below • Comments section moved into the configuration card for a cleaner layout • Fixed an issue where copier comments were not being saved • Service records now show the full comment text without truncation • Black toner quantity label renamed to "Toner K" • Customer list now shows only customers with at least one active copier • "Overdue Service" renamed to "Overdue Counter" throughout the app • User name now displays correctly after signing in with Face ID • Pull to refresh on the dashboard now also updates the weather widget

What's New in 1.0.2 Bug fixes & improvements Fixed: The "See All" button in the Low Toner Alert section of the dashboard now correctly shows all copiers below 30% toner — previously it returned no results. Fixed: Service records were displaying as "Other" in the service history. The app now correctly identifies all services as "Monthly Counter" or "Maintenance" in line with the API. Copier list: Removed the serial number from the list view for a cleaner layout. Copiers with low toner (under 30%) are now highlighted in orange — consistent with the web portal. Role-based access: Technician accounts are now read-only. Dashboard weather: The dashboard header now displays local weather conditions using WeatherKit (location permission required). Performance & stability improvements.