The official SEPTA app brings our entire transit network directly to you with near real-time updates on all of our vehicles. You’ll have access to schedule information, real-time updates approximately every 30 seconds, System Status alerts, and multiple ways to connect with SEPTA customer service. We’ve enhanced some of our most popular features for a seamless app experience including:
Next to Arrive: Indicating which train or bus will arrive at your starting location and when.
Delay information: Updating every 30 seconds on trains, buses, and trolleys.
Favorites: Located in one consolidated location presented immediately upon opening the app.
System Status: Advisories, alerts, and detours integrated throughout the application for all transit modes for quick access to any changes on your regular routes.
Fares: Find the right fare option to suit your travel needs and find more information on SEPTA Key.
Connect with SEPTA: Through Facebook, Twitter, Live Chat, Phone, or by submitting a comment.
Miscellaneous bug fixes and improvements
Ratings and Reviews
Good but needs improvement
This app is good but could use some improvements. The main improvement being mobile ticketing. This would improve using septa significantly:
It will allow customers to purchase tickets anywhere at anytime
It will reduce lines at ticketing kiosks and booths
It will save time for the employees who sell and check tickets in trains as less people will have to purchase tickets in the train
Here’s one way this could be implemented:
The app would allow customers to buy tickets between two stations. Once a ticket is bought, it would be stored in a “wallet” tab.
When the ticket is about to be used, it can be “activated”. An activated ticket can be used, but they will expire after 2 hours.
When a ticket is activated, it’ll show up in an “Active Tickets” tab.
Clicking on this tab will display the origin and destination of the ticket. It will also show the date, the current time (including seconds) and how much time is left until the ticket expires. The live time and date counter ensures passengers can not get away with screenshotting or screen recording an old ticket.
This system is an adaptation of the mobile ticketing system conducted very successfully by NJ Transit for the past few years.
please feel fix the schedule problems
Lots of good ideas here, and fantastic that real time is really real time pretty much everywhere, but so frustrating that the schedule times when you save things to Favorites are wrong!! BSL times are correct when you search the schedule, but wrong in Favorites (Ellsworth Federal to City Hall times are 3 or 4 minutes off). This makes me doubt the other schedules and doubt the app. The schedule part of the app is clunky and sometimes the searching doesn’t work, so I’m stuck with having saved my favorite routes. You can’t reorganize Favorites. So you have to think about the least important route and do that first and then work up to most important, and redo it if you add a route (because the Favorites tiles are so large that you have to scroll down to see them...I really liked the simple and easy single lines that appeared in the old app). Why doesn’t the map view show my location? It’s really hard to orient yourself when looking at a bus location on a zoomed in map.
Highly functional UI lacks accuracy
I’ve used the SEPTA app since it was originally released. With the new fare system, someday the sap will (can) replace the MasterCard physical (fiscal) requirement. With that being stated; the most important feature of the app is the schedule(s) correlated to departure station. Simply put, they cannot be depended upon for meaningful arrival/departure of the respective train. Most days, weekday schedules are predictably two to three minutes early. Weekends; good luck? Two trains on the MFL should have passed and not one or any delay reason presented. I am indeed writing this review waiting for the expected next train and not holding my breath for the fear of death. Not sure if the app itself or it exposes a weakness in the system. I would not rely on it for a timely arrival; it may cost you <fill in meaningful thing here> ~ RCM
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
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- Southeastern Pennsylvania Transportation Authority (SEPTA)
- 66.6 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © Southeastern Pennsylvania Transportation Authority
With Family Sharing set up, up to six family members can use this app.