The meterUP app, powered by ParkMobile, gives you a smarter way to park in Philadelphia. Easily pay for on-street and off-street parking right from your mobile device. You can use the meterUP app in over 500 other cities across the country, including Boston, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh, and more.
Why Use meterUP?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities
•. Find areas of the city where there is available parking and avoid areas where there’s no parking
How to Set Up Your Account
• Download the meterUP app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the meterUP app
How It Works
On-Street and Off-Street Parking:
• Enter the zone number on the posted signs around the meter
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find my car” feature directs you back to the location where you parked
• Multiple payment methods available
•. Parking Availability feature shows streets with open parking spots in your area
ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices.
Looking for Help?
At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
General product enhancements and bug fixes
Ratings and Reviews
There’s days when the app will give you trouble, won’t except payment or will forget all your “favorite” locations when you go to park. But generally it works (minus all the new pop ups they have alerting you of parking zones and hours that aren’t normally applicable to the zone your parking in).
Biggest rip off is that it costs you more money to use the app than it would to use the actual kiosk. It’s the credit charging fee- which I’m sure they could get waved if they spoke to the credit card companies.
Overall, it’s worth the download especially because when it rains the kiosks only take credit cards and reject all cash. There’s also times when the kiosks are down completely and the app is the only way to park or you’ll get a ticket from one of the PPA stalking your car to write a ticket the very minute your meter expires even though they’re supposed to wait 2-5 minutes depending on the zone.
Failed to function as expected horrible customer service
The app failed to notify me at the appropriate time that my meter was about to expire. I verified my setting were correct and it was set up to notify me in the app and through email. The time my parking expired was 1:21 and it was supposed to notify me 15 minutes prior to that. I received the email at 1:15, but only gave me six minutes notice. In addition the app itself never notified me. I had my phone in front of me on a table and no notification came through. When I decided to go to the app to see how much time is remaining is simply said no activity. There was nothing that said your recent parking expired there was no way for me to view my history, which was a glitch in the app. The way the app was formatted on the screen of my phone was faulty. If after manually closing the app it worked...for a while. The menu at the top of the app was cut off on my phone and I couldn’t use it. As a result I received a parking ticket because I was nine minutes late getting back to my car. The app did not notify me and that when I looked at the app it didn’t say anything about my recent activity so I could determine how much time was left or if my time was in fact, up. I sent a message to customer service through the app and over a week later I got a response which referred me to their terms and conditions and essentially told me that they’re not responsible for their app working as intended.
Developer Response ,
This sounds like unusual app behavior and we would like to investigate further. Please send
an email to email@example.com and we will assist.
Best Street Parking
This app has saved me so much money, time, and the headaches of dealing with “The Philadelphia Parking Authority” since they are known to regularly ruins people’s days over technicality’s this app is essential if traveling or living in the city and especially if you hope to find philadelphia street parking!
Traffic tickets happen everywhere but for some reasons the parking authority in philadelphia is particularly known to be more aggressive with handing out parking tickets, it’s most likely because they must make BANK seeing as though they have many employees in many neighborhoods at the ready with nothing else to do but wait for your meter to run out!
This would be so useful to philadelphia to have people dedicated to improving the streets, however if you travel or live in the city you know the state of the streets, there’s a pot hole epidemic, if the philadelphia parking authority provided improvements to the streets or parking spaces (which are a complete mess), I must have missed them. I also don’t think people would be so hostile towards the parking authority if they actually were helpful and had better customer service.
So if you have a nice car park in a garage hands down. If you’re adventurous and daring enough to street park you need MeterUP!
Five star app!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Parkmobile USA, Inc
- 81 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2024 Parkmobile, LLC
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