TDECU Digital Banking

Name: TDECU Digital Banking
Rating: 4.3 (13922 reviews)
Author: TDECU

Finance

Free

14K Ratings
Age Rating

4+
Years
Category

Finance
Developer

TDECU
Language

EN
+ 4 More
Size

59.3
MB

TDECU Digital Banking is designed to provide you with streamlined and flexible banking on any device. And it’s guided by our promise to always look for ways we can improve the lives of our Members. With our mobile application, you can: • Enroll in TDECU Digital Banking • Check balances and account history • Pay bills • Deposit checks (restrictions apply) • Transfer funds between accounts • Track spending and create budgets • Setup travel notifications and manage your TDECU credit card • View your TDECU mortgage information • Send and receive secure messages • View images of statements and cleared checks • Find the nearest TDECU Member Center, shared branch, or surcharge-free ATM Download the app and login with the same credentials that you use for TDECU's online banking. Easy. Accessible. Efficient. Welcome to digital banking the way it should be!

Ratings & Reviews

4.3

out of 5

14K Ratings

TDECU is like Family
02/13/2021

Ria N Oscar
I’ve been with Tdecu for over 10 years now. I was with other banks since I was 16 years old I am now 50… But the last 10 years have been the most progressive in the way of my banking the way I handle my money the way my credit has changed.TDECU gave me a chance after a terrible divorce, they bought my first new car EVER! TDECU gave me a personal loan when I needed it. And my personal banker help me through my financial situation and she tutored me on how to better my score and she help me by taking time with me. And now I’m on my second New Truck !!! And walked right up and bought it straight from the dealer… And I just had to call my TDECU ..And just like that I own two vehicles with a great credit score… And a big smile on my face!I’m forever grateful! THANK YOU TDECUMaria
TDECU is like Family
02/13/2021

Ria N Oscar

I’ve been with Tdecu for over 10 years now. I was with other banks since I was 16 years old I am now 50… But the last 10 years have been the most progressive in the way of my banking the way I handle my money the way my credit has changed.TDECU gave me a chance after a terrible divorce, they bought my first new car EVER! TDECU gave me a personal loan when I needed it. And my personal banker help me through my financial situation and she tutored me on how to better my score and she help me by taking time with me. And now I’m on my second New Truck !!! And walked right up and bought it straight from the dealer… And I just had to call my TDECU ..And just like that I own two vehicles with a great credit score… And a big smile on my face!I’m forever grateful! THANK YOU TDECUMaria
Unsatisfied Customer
04/22/2021

Unsatisfied 2021
I have had nothing but problems with the current bill pay, I have made my views known to TDECU and they always say they are working on it but nothing changes. Every month for some reason or another bill pay has trouble get my e-bill, they always tell me that I need to contact my biller at their website, when I do they cannot find any reason for the issue. You cannot trust that your bills will be paid, The last thing that happened was that my February mortgage payment was 30 days late, when I contacted bill pay (which is a joke, at least 45 min on hold), I was told that it was sent out in Feb. but my mortgage company didn’t cash it until March, 30 days later. When I called my mortgage company they checked their records, and they verified that they received the check dated for February, 8th on March 10., When I called TDECU back, they blamed it on the post office, bill pay claims they mailed it on time, I know the post office has issues, but 30 days from Lake Jackson, to Sweeney, really! I am looking for a new bank with good customer service and definitely a different e-bill company, I have better things to do than wait on hold when I have banking issues, and I work hard to make sure my bills are paid and now I have to worry every month about my bills and credit being messed up. Thanks for nothing TDECU.
Unsatisfied Customer
04/22/2021

Unsatisfied 2021

I have had nothing but problems with the current bill pay, I have made my views known to TDECU and they always say they are working on it but nothing changes. Every month for some reason or another bill pay has trouble get my e-bill, they always tell me that I need to contact my biller at their website, when I do they cannot find any reason for the issue. You cannot trust that your bills will be paid, The last thing that happened was that my February mortgage payment was 30 days late, when I contacted bill pay (which is a joke, at least 45 min on hold), I was told that it was sent out in Feb. but my mortgage company didn’t cash it until March, 30 days later. When I called my mortgage company they checked their records, and they verified that they received the check dated for February, 8th on March 10., When I called TDECU back, they blamed it on the post office, bill pay claims they mailed it on time, I know the post office has issues, but 30 days from Lake Jackson, to Sweeney, really! I am looking for a new bank with good customer service and definitely a different e-bill company, I have better things to do than wait on hold when I have banking issues, and I work hard to make sure my bills are paid and now I have to worry every month about my bills and credit being messed up. Thanks for nothing TDECU.
Worst banking app I’ve ever used
09/23/2025

jdfloyd0422
The TDECU banking mobile app quite frankly is terrible. I can never depend on it working to check my account balance or send money via Zellé. The website, however, seems to work well but if I wanted to use the website I wouldn’t have downloaded the app in the first place. It’s unfortunate that the app is so unreliable because the staff at the credit union are always awesome!!! Except for one when one of the staff told me (and even wrote down on a post-it-note the checking account I have earns 4% interest. Turns out it’s 0.4% interest but it’s still more than 0.1% interest earned for their savings account.
Worst banking app I’ve ever used
09/23/2025

jdfloyd0422

The TDECU banking mobile app quite frankly is terrible. I can never depend on it working to check my account balance or send money via Zellé. The website, however, seems to work well but if I wanted to use the website I wouldn’t have downloaded the app in the first place. It’s unfortunate that the app is so unreliable because the staff at the credit union are always awesome!!! Except for one when one of the staff told me (and even wrote down on a post-it-note the checking account I have earns 4% interest. Turns out it’s 0.4% interest but it’s still more than 0.1% interest earned for their savings account.
Reporting problems
12/04/2025

Few problems, but big ones
I love my branch and have been really happy with them except for two times. Once, for unauthorized charges. Took weeks to get a response back. Then, months later I got an email asking for feedback even though I never got any answers. I had reported the issue immediately the day after it occurred. The other time I was having trouble getting into my app and couldn’t even reset my password. I reached out again on Facebook, calling in, got ahold of one person who couldn’t figure out what was going w and they had trouble reaching a supervisor. We got no where. Somehow by luck two months later, I was finally able to reset the password and access the app again. Needless to say, I have lost a lot of faith in them and am considering moving to another establishment.
Reporting problems
12/04/2025

Few problems, but big ones

I love my branch and have been really happy with them except for two times. Once, for unauthorized charges. Took weeks to get a response back. Then, months later I got an email asking for feedback even though I never got any answers. I had reported the issue immediately the day after it occurred. The other time I was having trouble getting into my app and couldn’t even reset my password. I reached out again on Facebook, calling in, got ahold of one person who couldn’t figure out what was going w and they had trouble reaching a supervisor. We got no where. Somehow by luck two months later, I was finally able to reset the password and access the app again. Needless to say, I have lost a lot of faith in them and am considering moving to another establishment.

We're continually working to enhance your experience on the TDECU Digital Banking App, making it even easier for you to manage your finances. To ensure the best experience, turn on automatic updates so you always have the latest version of the app. New in this version: - Introducing instant external account linking via Plaid - Minor bug fixes - Usability enhancements and Universal Linking

Version 28.0.251000 11/18/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Texas Dow Employees Credit Union
Size: 59.3 MB
Category: Finance
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.

Apple Vision
Requires visionOS 1.0 or later.

Apple Watch
Requires watchOS 9.0 or later.
Languages: English and 4 more

English, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating: 4+

4+

Learn More

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