MasterCard Concierge

Name: MasterCard Concierge
Rating: 1.7 (60 reviews)
Author: Mastercard International Incorporated

Shopping

Free · Designed for iPad

60 Ratings
Ages

4+
Years
Category

Shopping
Developer

Mastercard International Incorporated
Language

EN
English
Size

45.7
MB

Mastercard Mobile Concierge is your personal concierge when you are on the go or traveling. Easily contact the Mastercard Concierge team for help with booking and arranging your next priceless experience. Access special privileges and offers in your favorite cities. Discover the best nightlife, dining, shopping, hotels, and events. Book dining seamlessly on a self-serve basis. Available for select U.S. Mastercard World and World Elite Credit Card cardholders. Please note, some bank cards are not eligible for this service. Contact your issuing bank’s customer service department with any inquiries on availability. Citibank customers are not eligible to use this app and should call their concierge service at (800) 508-8930. For additional inquiries please call 1.800.Mastercard (1.800.627.8372). _ _ _ _ CONCIERGE – We’ll help you book and arrange those memorable experiences that you won’t get anywhere else. Whether you’re interested in travel planning, shopping services, dining reservations, or access to once-in-a-lifetime events, the Mastercard Concierge team will work diligently to fulfill your every request. OFFERS – Get special offers and discounts at restaurants, stores, hotels, gyms, and museums near your location. CITY GUIDES – View our recommendations for things to do in top cities around the world.

Ratings & Reviews

1.7

out of 5

60 Ratings

App Blows
04/08/2025

Ralphathoner
Loaded this app to be able to see & access the benefits that the card offers. Well, it would let you search on anything, if fact if you are too slow at inputting your search item it will take what you have inputted already and say it can’t find anything. Plus, when you are able to fully input your search item still comes up with nothing. I went back and looked at the reviews, as far back as 10 years ago people were reporting it sucked. Corporations love to say we have an app to help you, but obviously no one on corporate has tried to use it, nor cares.
App Blows
04/08/2025

Ralphathoner

Loaded this app to be able to see & access the benefits that the card offers. Well, it would let you search on anything, if fact if you are too slow at inputting your search item it will take what you have inputted already and say it can’t find anything. Plus, when you are able to fully input your search item still comes up with nothing. I went back and looked at the reviews, as far back as 10 years ago people were reporting it sucked. Corporations love to say we have an app to help you, but obviously no one on corporate has tried to use it, nor cares.
Not eligible
05/24/2017

Mar2114
Like many other reviews I've read. I too am a Matercard Citi world elite card holder who has had the app before. I purchased a new phone and tried to reinstall the app and it wouldn't accept my card. I spent an hour being transferred to six different people who had no idea how to help me. Also, there is no custom support number for the app so I don't even know who to call. Very disappointed !!
Not eligible
05/24/2017

Mar2114

Like many other reviews I've read. I too am a Matercard Citi world elite card holder who has had the app before. I purchased a new phone and tried to reinstall the app and it wouldn't accept my card. I spent an hour being transferred to six different people who had no idea how to help me. Also, there is no custom support number for the app so I don't even know who to call. Very disappointed !!
App review
06/09/2017

iBrayan123
I also have the "Citi Double Cash" although it says "world elite" on the back but it allow me to use this app. However my "Capital One Quicksilver" is also a world elite and it does allow me to use the app. After a little research it seems there is a scam going on with the "Citi Double Cash" as they are being branded as world elite (higher fees) but are not actually giving the "world elite" benefits.
App review
06/09/2017

iBrayan123

I also have the "Citi Double Cash" although it says "world elite" on the back but it allow me to use this app. However my "Capital One Quicksilver" is also a world elite and it does allow me to use the app. After a little research it seems there is a scam going on with the "Citi Double Cash" as they are being branded as world elite (higher fees) but are not actually giving the "world elite" benefits.
Not optimized for iPhone SE
06/01/2025

And llkjgfssa
Can’t register because the submit button is too far down and cannot scroll down to it.Can’t chat with MC customer customer service because it’s a window in a window and also not optimized. I’m working way too hard to try to access this “benefit”.
Not optimized for iPhone SE
06/01/2025

And llkjgfssa

Can’t register because the submit button is too far down and cannot scroll down to it.Can’t chat with MC customer customer service because it’s a window in a window and also not optimized. I’m working way too hard to try to access this “benefit”.

Maintenance Update

Version 8.1.1

10/03/2024

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data