Moby Dick House of Kabob

Name: Moby Dick House of Kabob
Rating: 4.8 (5385 reviews)
Author: Moby Dick House of Kabob

Order Ahead, Get Rewarded!

Only for iPhone

Free

5.4K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Moby Dick House of Kabob
Language

EN
English
Size

77.1
MB

iPhone

Welcome to Moby Dick House of Kabob's loyalty, rewards and payment app. This app has been created with only one thing in mind; to help our loyal patrons with every visit. Forgot your wallet at home or the office? Don't worry about it. You can use this app to not only pay for your order fast and efficiently but to also earn points at the same time. Keep using your app to unlock new and exciting perks along the way.

Ratings & Reviews

4.8

out of 5

5.4K Ratings

Updated App
04/04/2022

StephieD22B
Old version of app was horrible, I used the website instead for years. The new version is much better and much more user friendly. It uses more like an app and not a website dumped into an app.
Updated App
04/04/2022

StephieD22B

Old version of app was horrible, I used the website instead for years. The new version is much better and much more user friendly. It uses more like an app and not a website dumped into an app.
Spam notifications
10/12/2024

Scott👨‍💻
The app has settings to control which notifications you receive. This is great! It even says: “we don’t spam you with needless messages” yet guess what they do? They spam you with notifications that are not related to what you have enabled. For example I only have “when I receive a new reward” enabled and get solicitations to order meals, holidays, and store openings. I’ve contacted “Thanx” (the developer of the app) and they are clueless and just tell me to disable the notifications all together in my iOS settings rather then fix the preferences in their own app. This is sad. They need to take accountability and fix it.Edit: the copy/pasted developer response is not useful. As mentioned in my original review, I’ve already contacted Thanx support and they have not been helpful. Update: it’s now been 5 months and support said that the development team has not, and will not fix it. If that’s the case, then the app shouldn’t say “we don’t spam you with needless notifications” when that is exactly what it’s doing.

Developer Response
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at mobyskabob@thanx.com.
Spam notifications
10/12/2024

Scott👨‍💻

The app has settings to control which notifications you receive. This is great! It even says: “we don’t spam you with needless messages” yet guess what they do? They spam you with notifications that are not related to what you have enabled. For example I only have “when I receive a new reward” enabled and get solicitations to order meals, holidays, and store openings. I’ve contacted “Thanx” (the developer of the app) and they are clueless and just tell me to disable the notifications all together in my iOS settings rather then fix the preferences in their own app. This is sad. They need to take accountability and fix it.Edit: the copy/pasted developer response is not useful. As mentioned in my original review, I’ve already contacted Thanx support and they have not been helpful. Update: it’s now been 5 months and support said that the development team has not, and will not fix it. If that’s the case, then the app shouldn’t say “we don’t spam you with needless notifications” when that is exactly what it’s doing.
Developer Response 08/12/2024
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at mobyskabob@thanx.com.
Not the way to order
07/27/2022

Siurfgovsrudc
As they say in the app description, it’s about rewards. Not the best way to order. I know Mobys is not fast food and I appreciate that because it’s fresh food, but the app still gives you an excessive wait time. It also doesn’t seem to account for the size of your order in setting the time nor does it track the progress of your order after giving you a confirmation. You can’t look up the progress of the order on the app and they don’t contact you when it’s ready. Better to just call.
Not the way to order
07/27/2022

Siurfgovsrudc

As they say in the app description, it’s about rewards. Not the best way to order. I know Mobys is not fast food and I appreciate that because it’s fresh food, but the app still gives you an excessive wait time. It also doesn’t seem to account for the size of your order in setting the time nor does it track the progress of your order after giving you a confirmation. You can’t look up the progress of the order on the app and they don’t contact you when it’s ready. Better to just call.
Meaningless Error Codes and Messages—-Frustrating!
05/04/2024

mbizup
It took me WAY too long to submit an order through this app! I kept getting meaningless error codes, and then the irrelevant message “UH-OH … there was an error validating your cart.”. The issue turned out to be that the app (or the Bethesda location) can’t handle curbside pickup. When I changed my order to in-store pickup, it finally went through. An error message from the app describing the actual problem, or simply not having curbside pickup as a visible option would have saved me a lot of time.

Developer Response
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at mobyskabob@thanx.com.
Meaningless Error Codes and Messages—-Frustrating!
05/04/2024

mbizup

It took me WAY too long to submit an order through this app! I kept getting meaningless error codes, and then the irrelevant message “UH-OH … there was an error validating your cart.”. The issue turned out to be that the app (or the Bethesda location) can’t handle curbside pickup. When I changed my order to in-store pickup, it finally went through. An error message from the app describing the actual problem, or simply not having curbside pickup as a visible option would have saved me a lot of time.
Developer Response 05/24/2024
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at mobyskabob@thanx.com.

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

Version 47.10.0

Jan 13

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Moby Dick House of Kabob

Order Ahead, Get Rewarded!

Ratings & Reviews

What’s New

Version 47.10.0

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

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