Many of these issues mentioned people are all true. Most frustratingly is that in my situation it gives a lot of power to towing companies and zero responsibility to the owners of complexes that use the program. In my situation there was a row of Parknpay spots and then 4 that had no Parknpay signage on them, no white paint on the pavement indicating it was. I parked there and proceeded to set up the Parknpay anyways just in case. Car was towed in the morning and was told by the office at the complex that i’d need to take it up with the towing company and that if you show them the receipt I should be fine. Went to the towing place showed them the receipt and was told that I’d need to pay 110$ anyways and that someone had to pay and it was up to the office to have distinguished between spots. This was an outrageous ambiguous experience and honestly the best way to improve this experience is to revert back to classic in person parking meterage with a man behind a desk or a parking pass machine you slide a bill into.

I have never had my car towed until this app because whoever the developer was knew exactly what to do to confuse users to get vulnerable people taken advantage of. There is no directions on how to pay and the towing companies they partner with are pigs. Laugh in my face and to law enforcement while taking my money. Considering going to court over this misleading mess. Apartments should be ashamed of themselves for using this service. Won’t ever move into a complex that partners with this scum.

I signed into the app as soon as I got to my friends apartment. There is always a message that says check your emails and if you don’t get one, then call the towing company. This was one of the few times I didn’t check it and of course it didn’t go through and I got towed. This app malfunctions on a normal basis and I know multiple other people this has happened to. This is ridiculous.

We are starting to use this app for parking at our student center. I was able to create an account with my email address and save my car info very quickly. It seems easy to use so far.