LinkedIn Sales Navigator 17+

Great app except for the inbox

The mailbox needs a lot of work. I like being able to switch between Li and SalesNav but there are a large number of false positives-meaning it looks like the mailbox has new o mails when there are none. Also I have a read message in my inbox that won’t be marked unread. I can’t believe I’m saying this but I wish this was structured more like email. It’s currently designed like text messaging.

Developer Response ,

Thanks for taking the time to review the LinkedIn app. We'll certainly share your feedback with our Mobile team as we continue to improve and evolve our app. Have a great day! -LJ

UX and UI

Links from text, slack, email, and social media often open only in a browser and do not enable users to access the correct link in the respective LinkedIn application. You also can not directly open links within the source application browser experience without logging in.

Having 2 applications for mobile and tablet makes information sharing with other members complicated because it depends on their membership level.

Inbox management and messaging are also a nightmare. When using both the native app and the sales navigation app, it divides the member's inbox when messaging a native members from the sales navigator application as the response may be captured in the native app or the other if you are contacting another sales navigator member from sales navigator.

Email and LinkedIn are vital for working professionals but the division between the applications wastes time and create unnecessary friction for members.

It also drives abandonment when the login credentials to access LinkedIn from a link are always required, instead of being logically rerouted.

Members and engagement rate would greatly benefit from a unified interface and experience to access, share, and import/export information.

Additional feature requests would also be an unsend button and editing messages for the accidental "enter" because inbox operates like chat however, utilized like email. We'd also benefit from a plug-in to my company CRM, CSM, and email applications.

I use the app constantly, so where the heck is the iPad version!!!!

Please, LinkedIn for the love of God, build an iPad app for Sales Navigator! I am paying a bunch of money to be able to access my network, share information and find new clients but I want to be able to do that with the best experience possible; I want to be able to do that natively on the iPad without having to go through a browser! Especially since I have to send all my InMail through Sales Navigator, we should have access to an iPad app. Please fix this for us as professionals who are constantly on the go, we should be able to get the best experience possible from something we are paying for. Thank you guys! Also, I must say, I absolutely love Sales Navigator as a tool and on the iPhone it is very stable, works smoothly and looks good. (Now just that iPad app, for reals) ok, I’m done, I think they get the picture.