Royal Jordanian Airlines

Name: Royal Jordanian Airlines
Rating: 2 (84 reviews)
Author: Royal Jordanian Airlines

Travel

Free

84 Ratings
Ages

16+
Years
Category

Travel
Developer

Royal Jordanian Airlines
Language

EN
+ 1 More
Size

123.9
MB

Ever wondered what it’s like to have a companion, in the form of an app? Royal Jordanian’s travel app is just that. Designed to make your traveling experience more convenient, our application will always be with you on the go, with extensive traveling features only a simple touch away. An array of features are included for you to experience and enjoy, including: -Book My Flights: Booking your flights has never been easier. You can now enjoy a user-friendly booking journey with the ability to book and buy one-way or return tickets with numerous payment options. -Manage My Booking: Review and modify your current active booking, pay or issue your on-hold booking and benefit from many additional services, including options to select your seat and meal, request for special services and upgrade to Crown Class or even GoCrown by bidding for your next upgrade. -Check-In: Royal Jordanian wants what’s convenient for you. This app has been designed for you to save time at the airport by checking in online, selecting your seat on the spot and getting your e-boarding pass through email and SMS. -Flight Status and Schedule: Plan for your next trip and search for RJ flights through our flight schedule, available for both round-trip and one-way flights. You can also track RJ flights through our flight status feature. -Royal Club: If you are a frequent flyer member, you can the option of accessing your Royal Club account on the go, or become a member for free!

Ratings & Reviews

2.0

out of 5

84 Ratings

Behind the times
09/17/2024

BKAJ1123
RJ has good service once in the air- the flight attendants are great. I’ve flown over 30+ times with them. However their app and website are dated, slow and just bad. Also, you cannot choose a seat! All other airlines I have ever travelled allow you to choose your seat. Not RJ- you just show up and they put you where they want you. I just flew a 12 hour flight and had to sit in a seat far away from my wife- all because they do not give you an option to choose a seat. Their customer service is hard to get hold of, I’m currently on the phone on hold after they left one of my suitcases in the terminal- I have a tracker so I can see it sitting there. I have been trying to get in contact with them for 2 days and nobody can give me any information on my delayed suitcase. RJ has great flight attendants and in flight service, but their website, app and customer service are 0/10.
Behind the times
09/17/2024

BKAJ1123

RJ has good service once in the air- the flight attendants are great. I’ve flown over 30+ times with them. However their app and website are dated, slow and just bad. Also, you cannot choose a seat! All other airlines I have ever travelled allow you to choose your seat. Not RJ- you just show up and they put you where they want you. I just flew a 12 hour flight and had to sit in a seat far away from my wife- all because they do not give you an option to choose a seat. Their customer service is hard to get hold of, I’m currently on the phone on hold after they left one of my suitcases in the terminal- I have a tracker so I can see it sitting there. I have been trying to get in contact with them for 2 days and nobody can give me any information on my delayed suitcase. RJ has great flight attendants and in flight service, but their website, app and customer service are 0/10.
Just don’t do it
08/26/2024

josee josee
Before you book your flight let me give you some advice, don’t. It’s not worth it. You will lose your money, time, and nobody cares about what’s going on to try to help you. I booked with them, and due to an error on their part, they refused to refund my flight that they made me lose. No one is answering emails, each person I speak to blames the next person. Very unprofessional and has no problem stealing your money.
Just don’t do it
08/26/2024

josee josee

Before you book your flight let me give you some advice, don’t. It’s not worth it. You will lose your money, time, and nobody cares about what’s going on to try to help you. I booked with them, and due to an error on their part, they refused to refund my flight that they made me lose. No one is answering emails, each person I speak to blames the next person. Very unprofessional and has no problem stealing your money.
Feedback for developer and CX
01/21/2024

MJAbuzer
Really like the new UI the app has introduced, although some feature either do not work or got deactivated. I am not able to get my apple wallet boardings anymore for some reason. As well as I cannot add my Royal Club card to apple wallet, I see the icon, press on it, but no action is taken by the app. Would appreciate a fix. Also, when looking on my bookings I would really find amazing retrieve all my books as per my frequent flyer number.
Feedback for developer and CX
01/21/2024

MJAbuzer

Really like the new UI the app has introduced, although some feature either do not work or got deactivated. I am not able to get my apple wallet boardings anymore for some reason. As well as I cannot add my Royal Club card to apple wallet, I see the icon, press on it, but no action is taken by the app. Would appreciate a fix. Also, when looking on my bookings I would really find amazing retrieve all my books as per my frequent flyer number.
Won’t let me login or change seats
04/14/2024

Bseblgrl3
It’s impossible to login in this app. All my information is correct but I keep getting a pop-up message that simply Says “OK.“ The app won’t let you register for their loyalty program, you must do that on the web. In addition, you cannot change seats via the app as you can do with ALL other airline apps. Ugh. I’m terrified to see what this app is like once my flight finally arrives. Just terrible.
Won’t let me login or change seats
04/14/2024

Bseblgrl3

It’s impossible to login in this app. All my information is correct but I keep getting a pop-up message that simply Says “OK.“ The app won’t let you register for their loyalty program, you must do that on the web. In addition, you cannot change seats via the app as you can do with ALL other airline apps. Ugh. I’m terrified to see what this app is like once my flight finally arrives. Just terrible.

Enhanced the app with optional update alerts for better control, improved game notifications for easy promo code saving, a fast Royal Club enrollment form, and performance boosting bug fixes.

Version 8.2.6

3d ago

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Royal Jordanian Airlines

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Ratings & Reviews

What’s New

Version 8.2.6

App Privacy

Data Not Collected

Accessibility

Information

Supports

Wallet

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