Word Keeper - Writing Tracker 4+

Still as good as I remember and excellent customer service

I stopped using this app for a few months. When I downloaded it again, I saw that it is now subscription based. Of course this infuriated me. When I bought it, the fee was for a one-time purchase. I contacted the Devs. They responded back within a few short hours, confirmed my information and promptly activated my account so that I would have the lifetime subscription that I had technically already paid for. The person was pleasant, helpful, responsive and quickly fixed my problem without a single one of the headaches you would normally expect from this type of issue. I am beyond happy that they honored my initial purchase, and highly impressed with the service and fast response time. The app itself is also just as wonderful as I remember. THIS THIS THIS is how you run a business. Other app companies should take note. Thanks for the wonderful service, and I will now be keeping a sharp eye out for additional products you may offer in the future. 👍

Developer Response ,

Thank you so much! Glad we could get the issue solved fast and easy. If you ever have any more issues just let us know! 😊

Incredibly Helpful!

I finished ten books with this app before I decided it was time to review it, and I can confidently say it’s become a necessary tool in my writing process.

I write four to six books a year, and this app helps keep me on track. I love that I can see my daily word count, as well as how much I need to write a day to finish on time (and that I can choose what days I want to write so I don’t fall behind on weekends when I take time off). I write in acts, and I like to keep my books in a certain word count range. The percentage tracker helps me see if I’m on track for the rise and fall of action in each quarter.

I also like that I can move books between active projects and inactive projects, as I like to play with new ideas in my between-book breaks before I actually schedule them in.

Lastly, this is a phenomenal app if you like to do sprints with author friends. You can set the timer for however long you want—I use this feature several times a week. It’s also great if you want to work in sessions. When the timer goes off, you know it’s time to stand up, walk around, and get a drink. I’m a high Focus (CliftonStrengths), and this is a huge help because I have a tendency to sit for too long when I’m working.

Overall, it’s just a really helpful app, especially if you’re a full-time author.

Unethical and secretive marketing practices

I downloaded this app and it immediately wanted my email address for a free trial. They have a subscription model that they want me to pay for, but after spending half an hour searching the Internet, reviews, and the app itself, nowhere does it state what the subscription price is. Even after entering my email address into the app it does not tell me how much it's going to cost me if I want to keep using it. So over these bunk, manipulative subscription models. Stop trying to rip us off. I deleted my account and deleted the app immediately. Transparency = a feeling of honesty. Lack of transparency = looks like you're hiding something that you don't want me to know about. I'm not playing your ridiculous, manipulative sales games. Goodbye.

Update: the developer responded by saying they made these changes to comply with user feedback. So in removing the requirement to create an account to take part in a free trial, they've found the only possible option is to completely remove any information about plan pricing? Ok.........

That sounds like a really complicated dev problem to resolve, so I sat down and brainstormed solutions. I came up with one! Here it is: add a pricing page. lol

Developer Response ,

Thanks for your feedback. We used to have it so that users had to sign up for the subscription in able to do a free trial, that view showed the subscription price. After listening to our users feedback, people wanted to be able to have a tree train without having to commit to a subscription first, so we implemented the ability to do that. You won’t be charged for anything, when your free trial is over, you will be printed with a screen on how much the subscription costs.
There are also ways to sign in without using your email,l via Apple or Google.
We do appreciate your feedback as it makes Word Keeper the best productivity app for writers out there, so we’ll put more information about pricing etc when you sign up. Thanks again for you have any more questions feel free to contact us at contact@wordkeeper.app