Green Mountain Power

Name: Green Mountain Power
Rating: 4.9 (3339 reviews)
Author: Green Mountain Power

Manage your GMP account

Free · Designed for iPad

3.3K Ratings
Ages

4+
Years
Category

Utilities
Developer

Green Mountain Power
Language

EN
English
Size

68.5
MB

The Green Mountain Power app gives our customers all the tools and information needed to manage their account. Take care of essential tasks like making a payment or reporting an outage in just a few taps. View your current balance, outages affecting you, usage, generation, and more. GMP customers can sign in using their My Account username and password. GMP customers that don’t already have a My Account login can register in the app. Report and Monitor Outages - Report outages - View up-to-the-minute outage information - Estimated restoration times - Live outage map of Vermont - Search towns and see outage status Bills and Payments - View your current balance - Make payments - Save payment methods - View current and past bills - Enroll in a payment plan (for eligible accounts) Usage and Generation - A simplified summary lets you monitor your usage in-between bills - Explore usage in a bar graph, line graph or list - Get usage data down to the hour - See average temperature and sun conditions for each day and hour Account Settings - Manage your service account and profile settings - Set a nickname and photo for your service account - Switch to ebilling - Update phone numbers and address

Ratings & Reviews

4.9

out of 5

3.3K Ratings

Amazing GMP App
05/31/2023

Wales Graber
This is the most thorough, user friendly and full service App I have ever used. We use the services of multiple utilities on 3 different properties, and love the GMP website app. For you to understand why this is so amazing for me, it is important to understand that I have a PhD and experienced several car accidents that resulted in concussions and post-concussive syndrome since 2014. The concussions ended my career, but also created great difficulties for me navigating computer apps easily ongoing. Thank you GMP for doing the research it took to get your App and Website user friendly for us.

Developer Response
Hello, We very much appreciate this beautiful review. We are sorry for your life change and we do specifically try to screen the app for the diabled in several ways. To hear from you that it makes a difference means very much to the whole team. Thanks again.
Amazing GMP App
05/31/2023

Wales Graber

This is the most thorough, user friendly and full service App I have ever used. We use the services of multiple utilities on 3 different properties, and love the GMP website app. For you to understand why this is so amazing for me, it is important to understand that I have a PhD and experienced several car accidents that resulted in concussions and post-concussive syndrome since 2014. The concussions ended my career, but also created great difficulties for me navigating computer apps easily ongoing. Thank you GMP for doing the research it took to get your App and Website user friendly for us.
Developer Response 04/21/2023
Hello, We very much appreciate this beautiful review. We are sorry for your life change and we do specifically try to screen the app for the diabled in several ways. To hear from you that it makes a difference means very much to the whole team. Thanks again.
GMP
03/10/2024

Carlos10101011
The reason not to give it 5 stars is that GMP employees do not seem to use it as intended. Typically, in the event of an outage, the system pops up with the "outage is being evaluated and an estimated time for restoration" is posted. And, that is the end of it. No estimated time of restoration is posted, but the power is restored. Often, the power is restored in 1-3 hours. At times it is longer. Even in the event of a long outage, no one bothers to post an estimated restoration time. I have noted one instance when a reported estimated time was posted, seemingly mocking the process by posting an improbably precise time, such as 2:47pm. This was perhaps coincidentally after one of the times that I had reported that estimated times are usually not posted. The people answering the phone are aware of the situation and are quite apologetic.Maybe somebody in management will take an interest in the reviews.

Developer Response
We do read all the reviews and I will send this specific one to management. Please never hesitate to contact us at appfeedback@greenmountainpower.com
GMP
03/10/2024

Carlos10101011

The reason not to give it 5 stars is that GMP employees do not seem to use it as intended. Typically, in the event of an outage, the system pops up with the "outage is being evaluated and an estimated time for restoration" is posted. And, that is the end of it. No estimated time of restoration is posted, but the power is restored. Often, the power is restored in 1-3 hours. At times it is longer. Even in the event of a long outage, no one bothers to post an estimated restoration time. I have noted one instance when a reported estimated time was posted, seemingly mocking the process by posting an improbably precise time, such as 2:47pm. This was perhaps coincidentally after one of the times that I had reported that estimated times are usually not posted. The people answering the phone are aware of the situation and are quite apologetic.Maybe somebody in management will take an interest in the reviews.
Developer Response 03/15/2024
We do read all the reviews and I will send this specific one to management. Please never hesitate to contact us at appfeedback@greenmountainpower.com
Beyond frustrating
01/25/2021

kirkstamatic
This is a great app when it works, and has a ton of useful information for monitoring your energy use. And as far as utilities go, GMP is the best in terms of service that I’ve ever had to deal with, and it is also both extremely socially conscious and environmentally forward looking, a rarity in this industry. Unfortunately their app almost always stops working after I have checked the “summary” function a few times. I can’t even say how many times I have reinstalled it, but the information is valuable and I can’t seem to find it on their website, so I continue to go through the hassle of reinstalling over and over again. Hopefully a phone upgrade from my old 6s will fix this—not that I haven’t kept up to date with all the latest OiS versions.

Developer Response
From App Team at GMP:We apologize that you have had a less than favorable experience with the GMP app. We have recently released some fixes that addressed many of the bugs reported by some customers. We encourage you to load the newest version and leave further feedback or contact us directly at appfeedback@greenmountainpower.com to work directly with the App team.
Beyond frustrating
01/25/2021

kirkstamatic

This is a great app when it works, and has a ton of useful information for monitoring your energy use. And as far as utilities go, GMP is the best in terms of service that I’ve ever had to deal with, and it is also both extremely socially conscious and environmentally forward looking, a rarity in this industry. Unfortunately their app almost always stops working after I have checked the “summary” function a few times. I can’t even say how many times I have reinstalled it, but the information is valuable and I can’t seem to find it on their website, so I continue to go through the hassle of reinstalling over and over again. Hopefully a phone upgrade from my old 6s will fix this—not that I haven’t kept up to date with all the latest OiS versions.
Developer Response 04/15/2021
From App Team at GMP:We apologize that you have had a less than favorable experience with the GMP app. We have recently released some fixes that addressed many of the bugs reported by some customers. We encourage you to load the newest version and leave further feedback or contact us directly at appfeedback@greenmountainpower.com to work directly with the App team.
Great app
12/15/2021

85collinserica
I love that this app is easy to use and great to quickly login and make a payment with only a couple quick easy steps. I also like how you can view your usage and see the entire breakdown and when the most energy is being used. Thanks for making it so convenient to pay my bill! I will say that in the last few months my bill has increased quite drastically and concerns me a bit but other than that no complaints!

Developer Response
From App Team at GMP: Thanks for the very complete comments. If you would like me to review your usage do not hesitate to send message to below email. I can work directly with you. We do appreciate all comments and feedback. If you have any specific questions or comments please reach out to our team at appfeedback@greenmountainpower.com
Great app
12/15/2021

85collinserica

I love that this app is easy to use and great to quickly login and make a payment with only a couple quick easy steps. I also like how you can view your usage and see the entire breakdown and when the most energy is being used. Thanks for making it so convenient to pay my bill! I will say that in the last few months my bill has increased quite drastically and concerns me a bit but other than that no complaints!
Developer Response 01/06/2022
From App Team at GMP: Thanks for the very complete comments. If you would like me to review your usage do not hesitate to send message to below email. I can work directly with you. We do appreciate all comments and feedback. If you have any specific questions or comments please reach out to our team at appfeedback@greenmountainpower.com

- Fixed typo - Fixed bug with verbiage in billing section

Version 3.0.13

Dec 16

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

You Might Also Like

Green Mtn

Utilities
Fidium Attune WiFi

Utilities
MyMeter

Utilities
Suburban Propane

24/7 MyAccount Access
Consolidated MyAccount

Utilities
GloveBox

Your Insurance. Simplified.
Fidium Attune@Work™ WiFi

Control your business WiFi
KOHLER Energy Management

Kohler Generator Monitoring
Laundry Connect Pay

Automatic Laundry Mobile Pay
Smart Oil Gauge

Utilities