I love my Onewheel and am so stoked that it exists. However there a few holes with the app as it exists today. The app is pretty bare bones. It does the basics pretty well but i feel it could benefit from both improved reliability and more focus on safety. Sometimes the app tells me I need to update it to connect to the board (but I’m using the latest version of the app). Restating the app usually fixes this. The current speed on the app seems to update in near-realtime which I appreciate, however the current speed being passed on to the Apple Watch seems to be laggy. Improving this would be huge, as the watch is the ideal way to monitor speed. A native Apple Watch app would be cool. Also, I’m not sure if I’ve experienced pushback or not, but I have been thrown off the front of the board at high speeds a couple of times. A stern alert to watch or phone that pushback has occurred and shutdown is imminent would be HUGE so that the rider could hopefully rectify the situation in time. That’s really the biggest hole for me and I think that really needs some attention.Love the product overall and I try to monitor my speed as best I can to avoid getting thrown but the onewheel just lends itself to cruising so nicely. Some features to assist the rider there would be awesome.

As others have noted, the app has no audible warnings whatsoever. If pushback takes place, there should be an option to be alerted audibly instead of just a vibration, which can be very difficult to detect due to the body vibration inherent in riding the OW itself over many types of terrain. It’s such a no-brainer that I suspect that there’s a specific reason (of which we’re unaware) that it hasn’t been implemented. Whatever the reason, it can’t be more important than the added safety of an audible alert that may prevent a nosedive.While a comparatively minor issue, it is annoying that you must allow the app to track your location all the time in order to set up automatic recording of rides. The “only while using the app” option should work just fine; all you’d have to do is open the app when you start your ride, and when the app connects to the board, it starts a new ride. Very, few apps require and merit full-time location tracking, and this is definitely not one.

Considering the amount of money this company spends suing and shutting down small businesses and community driven improvements and products, you’d think they would have the budget to hire some great app developers. Unsurprisingly they have not, and as a result this app is quite disappointing. Does it complete basic functions? Yes. Are there sweet, well thought out features that really make the app and ownership experience as a whole a joy? No. There are broken buttons in the app that do nothing, statistics that are incorrect, and obvious opportunities to make the experience better, but instead they’re focused as a company on extracting as much money as possible out of their (previously) loyal customer base. Given the trajectory of their competitors, the blatant kneecapping of their own customers and community, and the rather disappointing products they’ve put out in recent years it is only a matter of time before this company is wholly irrelevant and left in the dust. It will be used as an example of what not to do in business schools across the nation. My advice? Fire your CEO and get someone in with real leadership skills, issue a public apology and admit your mistakes and wrongdoing, and turn the ship around. Chances of that happening? Zero.

I had my one wheel for a while and i was riding it and it took a tumble and every time it tapped the nose it would turn off then i was done with the ride I brought it inside and then i went to turn it on in the house not inside (“I have alot of space in my house”) it made a really loud softish click and when you try to get one and go it would shut off and I tried to connect to to guys alot but no one really answered and the help sheets really didnt have what i need so if the board could tell you what’s wrong because i was clueless for the past month and a half until i took it apart and saw the problem then i fixed it now its up and running if it told you the problem that would be nice and pretty cool if something was off and the board is still rideable give the app like a little check engine light on one of the corners that would be nice because im not traveling 300 miles to get it fixed.