I used Washos to book a long overdue detailing. We’re so busy I finally decided to just have them come to us. The person who showed up was punctual and friendly. He did such an incredible job on my car I couldn’t believe it. It was worth the slightly higher cost because the car washes around LA are just not great. He spent a considerable amount of time and got every detail. I hate when I take my car to the carwash and they do stuff like shut the top of the cup holder and don’t clean inside it. That did not happen. Every inch of my car was spotless. They made it exponentially cleaner than when I take my car to the carwash. The app was super straight forward and it was accurate. The person showed up at the time the app stated and they stayed and cleaned for the amount of time the app told me to expect it to take. Would definitely use this app again.

They really did a number on a fully 3-step paint corrected car with dirty rags, improper washing and using hard water to wash a while back and offered a 5 dollar coupon after. Left water spots and swirls all over the car and interior plastic causing 600 dollar worth of damage that needed proper correction from a professional detailer(He had to correct the paint again and detail interior trims that were all scuffed, wasted about 1200 dollars total). Had to file a charge back in the end to get my money back. Nothing but an empty apology and no action on their end.Just be mindful that there is no such thing as “certified car wash” or etc; most detailers heavily rely on word of mouth locally and reviews they get on yelp and google. If someone working for them(which are pretty much crappy detailers they find locally from craigslist) they probably don’t have the expensive tools required to do a proper wash. The people who damaged my car came in some beatup truck and they brought their underage kid to work... Proper detailers don’t need to be washing for companies like this; doesnt make sense when they can manage their own schedule easily with calendar app or have customers come to them instead.

I heard about this app from a coworker & downloaded it. Pretty soon there were 4 of us using it due to how quick and easy it was to book a wash while we were at work. The best part was coming out to a clean car and not having wasted any time sitting and waiting at the car wash. We have a guy that comes to our office to wash cars but I have to text and call him-with the app I can book quickly wherever I am. Although the base washes are likely to be a bit higher than your local wash, the convenience is worth it in my opinion. At times they offer coupon codes and if you share your own link to the app, you can get credits if friends use it, so there are cost savings at times.

My first interaction with Washos was frustrating and left much to be desired. I had scheduled a platinum wash for two cars, four days in advance, for a 9 AM appointment on a Saturday. Unfortunately, on the day of the service, I received a call from Washos informing me that the subcontracted wash technician could not make it due to an emergency. Given the timing and nature of the scheduling, I am skeptical about the genuineness of this emergency. Honestly, I think the person just stayed out too late Friday night and slept in. This incident leads me to question the reliability of Washos's subcontracting process and their criteria for vetting technicians. The lack of professionalism in handling appointments and ensuring the availability of dependable service providers has significantly eroded my trust in Washos. This experience was not only inconvenient but also indicative of a broader issue with the service's management and subcontractor reliability. I hope Washos takes this feedback seriously and improves their vetting process to prevent future disappointments for their customers.