Shipt is a membership-based grocery marketplace that helps you get things you need, like fresh produce and household essentials. Scroll through the aisles, add your favorite groceries to your cart, and check out. A Shipt Shopper will handpick and deliver your order in as soon as 1 hour – it’s that easy!
- Shop over 700,000 grocery items from local stores you trust.
- Schedule same-day delivery, pay, and leave a tip – all in the app.
- Get access to Shipt Exclusive Savings, and save even more.
- Making guacamole tonight? Leave your shopper a note and get the ripest avocados available.
- Members enjoy free delivery on orders over $35.
- Sign up for a 2-week, risk-free trial today!
1.57 "freshest food fastest"
Every few weeks, we update the Shipt app so it runs better than ever. Update today for the latest and greatest!
Ratings and Reviews
The Best Customer Service!!!!
This service is a must for me as I am handicapped and can’t see well enough to drive and go do my own shopping. I ride a bus many times and can’t carry lots of items. Even though the service cost more than if I went shopping on my own the shoppers are most the time very friendly and great communicators. The system is set up to work very well. And on the occasional times that I have problems with a shopper or wrong items customer service is always friendly and very willing to help and fix it. I have eventually gotten everything straightened out on the occasional problem.I wish other companies were set up so well oiled, streamlined, and with such friendly shoppers and customer service people. Whoever owns this company is doing it right. Please don’t change anything in customer service unless you really make it better.
I would like to suggest a few changes in the way the receipts are done. My only complaint is that I can’t see what I ordered once the receipt comes out. I wish you would change that. As the app forces me to tip and write the shop or before I have had a chance to compare what I ordered with the receipt along with the items that showed up at my house. Everything else is wonderful! I highly recommend this service and I am very hard to please.
Developer Response ,
Thank you for the feedback, Dulcejazz! We have updated the receipts within the app to show the out of stock items and substitutions as well. 💚 Thank you for letting us shop for you!
Love This Service
The app needs a better search engine. For instance, if you search frozen chicken wings, all kinds of frozen chicken comes up, not just wings. Also, sometimes things on the app are not in the store and vice versa. Other than that, I really have no complaints. If they fix the search engine and work on making sure their selections match was the store actually carries (or maybe if they only did one of the two), I would change this review to 5 stars. Everyone is super nice and they have a great attitude about truly helping. They communicate well and obviously have a system perfected where you know when they are coming and they will text you with any questions or concerns. Also, the same people have been delivering for several months, so they are doing something right by the people who deliver through this service. There is a picture of which person will be delivering with that person’s name. I have always felt safe using this service. The payment is easy. You are expected to tip the shopper with the app. Super easy. I was recently sent a notification that my credit card I used for the service was about to expire and it was easy to change it with my new card. That’s the sort of thing they try to accomplish. They really want to make it easier. I have never regretted using this service and have recommended it to several friends.
Developer Response ,
Thank you for this feedback! We will make sure to push this in the right direction! Make today great! 💚
Pretty good app, very good service!
I’ve been using this service for several months now and I’m very pleased with it. There are a few things within the App that could use improvement. The “ Favorites” list is somewhat useless since there is the “Buy Again” feature. My BIGGEST complaint is not being able to remove an item from my “Buy Again” list. If I try an item & don’t like it, I’m probably not going to be buying it again and because I can’t remove it, might accidentally buy that item again (example, a certain flavor or size of an item I don’t like). There is a plus sign on the right to add an item to the cart...can’t you put a minus sign on the left to remove it from the “Buy Again” list? I also agree with other users that some of the search results are a bit “off” for what I’m actually looking for. For example, if I search for turkey lunch meat I might also get chicken & ham lunch meat then I have to search through all of the chicken & ham just to find the turkey I’m looking for. Or I might get results for Lunchables just because “lunch” was in my search query. Another inconvenience is when I search for an item but can’t find it so I make a special request. My shopper usually finds what I’m looking for and the item actually shows up on the receipt (with a picture & everything). I don’t understand why I couldn’t find it when I searched for it.
Developer Response ,
Thank you so much for taking the time to review us and for your feedback! We'll be sure to pass your feedback along to our engineering team!
With Family Sharing set up, up to six family members can use this app.