Welcome to the latest and greatest official Ike's app! Existing app and Facebook users are welcome -- simply use your email and your current password to signin.
New user? Looking for some serious sandwiches? Come to Ike's place! Best 'Gut Bomb' award from SF Weekly, the Bay Guardian's 'Best of Bay: Best Sandwiches' award.
Use the app to browse menus and place take-out orders. Local orders only, all sandwiches must be picked up in our stores in California or Arizona.
Ratings and Reviews
Has all the basics, but could be better
This app is one I've never had a problem with. The ordering is mostly smooth, straightforward, your payment details are saved, plus, you can walk right in and pick up your sandwich, no waiting, no need to pay at the register.
There are two things about the app I don't like, however. First, the available time you can choose to pick up is a lot like the "order for later" function on other apps. You have to choose a time 25-30 minutes after your order time. Sometimes the order is done early, but that raises obvious problems for a place that serves mostly hot sandwiches. The app needs an ASAP function. For bonus points, it should have an order progress tracker
Second drawback is the menu. Apparently, Ike's has tons of sandwiches that can be made off-menu, but it almost seems like a state secret what the unlisted options are. Sure, the menu on the store wall can only be so big, but an app with virtually unlimited "wall space" has no such excuse. Let's see the true, full menu in all its glory
Overall, it's a good app that I plan to keep using, but it could be a great app that I plan to continue using
The App is Useless If Orders Aren’t Made Until After You Arrive
Similar to what others have said, the app doesn’t let you pick a time that is less than 30 minutes out. I arrived 10 minutes “early” and waited.
Five minutes after my scheduled pickup time I asked the guy at the counter if my order was ready. He checked the back, came back & told me it would be another 5 minutes. In other words, they had not even started making my sandwich.
Therefore, this app doesn’t save you anytime. If anything, it makes the wait even longer. I won’t be using the app again until I read reviews that say that this process has been corrected.
Charged several times for same sandwich
Last weekend, I ordered a delicious Patrick Marleau from their Hillsdale/Ross Ave location. App timed out when ordering 3 times in a row and did not give me a confirmation that my order had been processed. Checked my email a little later and the charges had actually gone through. Spoke with two employees and they said they didn’t have access to remove the extra orders from the system. Had to spend 20 min with credit card company to dispute duplicate charges. Will not use the app again.
With Family Sharing set up, up to six family members can use this app.