Ikon Pass 4+

I love the app! There are a few things that can be worked on though. Adding a buddy to the tracking system so we can track each other didn’t seem to work for us. The last thing that would be helpful is the fact that a lot of mountains require us to make reservations, it would be nice if we could reserve days at certain mountains on the app instead of having to go to the website. Maybe both of these things can be completed with ease and we just messed it up. Anyways the app is amazing and so is the Ikon Pass! Worth every penny for a skier or boarder.

Someone changed the logic so it doesn’t work unless you have an active internet connection so they can track you. All other skiing apps will let you load a map from your phone’s memory and track you via GPS until you get to the lodge and may be in wifi or cellular range. Not this app! Even if you have skied the same resort before and have the base map stored in your phone, this app won’t start your tracking session unless they can connect to the IKON servers to they can send you ads and collect your marketing information. Did you forget to start the app until your at the top of the chair? Too bad. You don’t get credit for any runs you did in the back bowls. Skiing a new place with friends? The app needs 2 minutes to collect that marketing information from your phone before you can start your session or join theirs. It’s ridiculous, especially considering I have two other apps that always start immediately.

Beware when buying a pass from ikon, this company and its customer service are not great. I had bought the ikon base pass for the first time this season and did not buy insurance, I am a confident skier and was already spending tons $$$ on the pass. During my first trip and first day of use, I fell and was severely injured on the hill. The doctor told me I am out for the rest of the season and wrote a note for me to give to ikon. I called ikon shortly after, waited forever to talk to someone & they would not refund or even defer my pass to the next season since 1 it was past the deferral date & 2 I had already used the pass. I am now out tons of money from buying the pass and paying doctor bills. I understand the risk when skiing but ikon could have at least differed my pass or given a partial refund. The pass is way too expensive to not offer something like that, especially with doctors confirmation of injury.