Investor-Portal 4+

Since the last update my app is not working

My app loads and opens up my business, but after the initial open, it freezes up and will not reopen , with deleting the current version and reloading.

Good Morning

Thank you for your prompt response and quick fix to my app. It is working as expected. Love your service.

Developer Response ,

We appreciate you sharing your experience with our app, and we're sorry to hear about the freezing issue you've encountered. Our team has identified the issue and it is now resolved. Thank you for your feedback; it helps us improve our app for everyone's benefit.

Intuitive and straightforward

This app gives me a slick way to keep track of my private-equity investments and stay in touch with my investment manager.

If I could add one thing, it would be TouchID (biometric) login support, which would encourage me to check it more frequently.

Needs Work

It’s has a great feel and layout, but it lags out too much.

Developer Response ,

Thank you for your positive feedback on the app's feel and layout and thank you for sharing your experience regarding the lagging out or logging out issue. We're committed to making your app experience as seamless as possible. We recently made some changes to improve the login experience and performance while maintaining the high level of security our product requires. I believe your issue should be resolved at this point, but please let us know with a reply here if you continue to encounter this issue.