The Online Portal by AppFolio offers a simple way to stay connected, make payments, submit and monitor maintenance requests, and much more from the palm of your hand.
If you have any questions regarding your account in the Online Portal, please contact your property manager. With feedback on the mobile app, please contact firstname.lastname@example.org – we would love to hear from you!
Key Features Include:
* Pay rent or dues instantly
* Set up auto-payments
* Save time writing and mailing checks
* Submit maintenance requests, with the ability to add photos
* Monitor the status of your maintenance requests
* View or download your lease
* Easily access shared documents
* Fix issue with accessing Renters Insurance account
* Minor bug fixes and performance improvements
Ratings and Reviews
Convenient but has an annoying bug
I love that I can use this app and not have to go to the website, however, it’s really annoying that it has a scrolling bug. Sometimes when I’m scrolling in the app, it just stops for a bit and I get stuck. The waiting time before it fixes itself is variable, too. I really hope you fix this as soon as possible.
Simple, Quickest way to pay Rent!!
Thankful my landlord choose this app/website to allow us tenants to pay rent this way. Just found out about the app today after I logged into my renter lease website where I stay at. The app popped up at the top of the website and I clicked it, read the content of your app and downloaded it. I’ll be using this from now on until or unless they Change their ways for us to pay rent again.
Developer Response ,
Great to hear this is working so well for you!
Useless app–like the website, yet somehow worse
This “app” provides zero benefits over using the corresponding website. It has exactly the same design and features—essentially a web view embedded within an app wrapper. In fact, it’s even worse than the website because it takes longer to load and loses any information you enter if you switch over to another app before saving/submitting, forcing you to restart the process.
It’s apparent that minimal effort was put into “developing” this app and that its sole objective was to claim that they offer an app at all.
Developer Response ,
Thanks for reaching out. With our latest version of the app we've made performance updates to enhance the experience. As we continue to iterate we'll make use of native functionality like push notifications.
With Family Sharing set up, up to six family members can use this app.