KARR BT 4+

Glitchy Show Violations Tab

This KARR system was installed on all of the cars at the Honda dealership here in Pasadena, CA. On day 2 after buying my new car, someone tried to steal my tires and my car alarm went off and scared the thieves away. Yay! It was neat because in the “Show Violations” tab of the app, it accurately showed the time of the incident. However, when reflecting back upon the “Show Violations” tab, the time has adjusted every single time I look at the tab, so the time of the incident is no longer the correct time. This is concerning to me because I have about 4 other violations under this tab, but the time keeps changing every day that I look at it, so I cannot correctly locate where I was at the time of these said “violations”. Would prefer for an accurate reading because otherwise this part of the app is useless.

I’m also bummed out because since it is a Bluetooth app, it only works when you are close to your car. So if someone is trying to steal something from your car, and you aren’t near it, the app will not tell you this is happing. The car alarm should go off, but when you are parked and at church, grocery shopping, running errands, you don’t necessarily hear the car alarm go off until you see the aftermath of what the thieves stole. This being said, the app needs a lot of work. The car alarm going off I am super grateful for, but the app itself needs a lot of improvement.

Not a security system!

Like many, I was told I was buying a security system....that would locate my vehicle if stolen. Also, like many, I wasn’t told it is basically an expensive extra key to lock/unlock my car with when I’m standing right next to it with the key that comes with it. And it will help you find where you left it....if it is still there.

My car has been hit twice and not once did the security system detect it!! After the first time I changed the sensitivity to 15 and of course it got hit again, as all new cars do, since they become a magnet for disrespectful people as soon as you bring them home. Even with the sensitivity at 15 it still did not detect it. But, how would I know who hit it since it is a Bluetooth app that does not use notifications. If I have to be within Bluetooth range of my car when it is hit, or stolen, what good is it?? “Hey Joe, someone hit my car 3 hours ago in this insanely busy parking lot and I can’t do anything about it because I wasn’t within Bluetooth range”.......oh no wait! It’s more like “Someone hit my car in this insanely busy parking lot and I have no idea when or what time it happened because they would have to hit it hard enough to crush my car for it to be detected!!”

Now I’m just rambling because I’m livid that I fell for the sales pitch.

Developer Response ,

We are sorry to hear that the security system is not what you expected. It would be our pleasure to work with you more on this to see if we can get you the security system you hoped for. Please email us at support@swds.net so we can work with you more personally on this.

Not as Advertised

I bought my car last year and was basically forced to buy the “security system” with the car. I was told it could track my car and see previous locations and lock/unlock my car. I was also told that it should continue updating the location of the car if my Bluetooth is kept on. My cars location hasn’t not changed on the app for over a year. I know I’ve had people hit my car but I’ve never been notified. Nothing in the app works. Completely useless and not what it says it is: a security system. My key fob can lock and unlock my car at a much further distance than this piece of junk of an app can. Never will I ever get this system again in any future cars. Waste of money. If a dealer pushes it, just go somewhere else to buy a car. It’s really not worth it. Either this app needs to upgrade and do what it says it does, or it needs to be taken down and stop being sold.