KastleResident 4+
Kastle Systems
Designed for iPad
-
- Free
Screenshots
Description
KastleResident represents the latest advancement in resident amenity and engagement for multifamily communities. Built in harmony around the high frequency usage of a BLE mobile access control credential, cutting edge features like visitor registration and management, remote unlock, occupancy data, community notifications and maintenance service requests deliver new digital experiences for your residents in a single, powerful app.
MOBILE ACCESS
KastleResident delivers the most convenient way to access secured areas throughout your apartment community. With just a tap, residents can enter perimeter, common area, and even apartment entry doors without having to present a fob or card while meeting the strictest of security standards.
REMOTE UNLOCK
Say goodbye to the days of a stranded resident that forgot a fob or a visitor that is stuck outside of a locked door. Remotely unlock a door to virtually escort a visitor to your apartment or eliminate an after-hours emergency lockout simply by tapping an icon and authenticating your decision with TouchID or a personal PIN.
VISITOR MANAGEMENT (an option enabled by your property management)
You are now empowered to pre-register one-time, recurring, and always welcome “Friends & Family“- visitors easily and quickly through the KastleResident app. Just enter the name, a method of contact, and arrival and departure details to streamline the check-in process for your visitor(s).
OCCUPANCY DATA AND COMMUNITY ENGAGEMENT AMENITIES
What’s going on in your community? Take a glimpse at how busy the fitness center is or see if there are neighbors hanging out on the roof deck with data at your fingertips. Stay up-to-date with the latest in community notifications from the property team so that you never miss another social event or forget about a community maintenance schedule.
SERVICE REQUESTS
Is your kitchen sink dripping, ice maker on the fritz or is there a broken lawn sprinkler flooding the landscape plantings outside? Send a quick service request to property management and include a photo since a picture is worth a thousand words.
KastleResident is free to download for use at Kastle serviced communities, and it is administered by your property management team via the myKastle Multifamily portal.
System Requirements:
• Kastle Access Control Infrastructure – v6/Z-Bus doors
• Kastle Access Profiles
• iPhone 5S or later with Bluetooth enabled
• iOS 11.1 or higher
What’s New
Version 2.9.1
KastleResident 2.9.1 fixes an issue that some users were experiencing with the app logging out unexpectedly.
Ratings and Reviews
Just horrible
Barely works. Video calls hang up after a few seconds, the door locator has tremendous difficulty locating which door you’re at, no way to disable video without a nag screen any time you switch to the app, there’s no search on the door list, etc etc. This is just the tip of the iceberg. I dunno how a company like Kastle hasn’t fixed their own flagship app. It has under two stars lol
All the responses to other reviews have been “use our help and support link”. Unfortunately Kastle, app reviews are where you get your judgement. Redirecting people to your own awful website in 2024 is not going to fix this. You need to start from scratch with your app and invest some time and money in it
Apple Wallet???
Sometime, the app will not detect the door or detect wrong door that I'm trying to enter. I struggled to access the door at the gargae trying to get home. but I was stuck becasue the app couldn't detect the door or detected the wrong door. I had no service to ask for help.
Also, when this will allow me to unlock the door using Apple Wallet. I need a Apple Wallet so i can open the door without requiring the app to detect the door first to open. Also, Everytime I placed my phone that card/mob/bluetooth reader, my phone will prompt to Apple Wallet thinking I'm about to pay for something and cancelled the kastle app detecting the door.
Kastle announced they will be working with Apple to add Apple Wallet on June 8th, 2021 on twitter. Are we there yet?
Location Setting Popup Bug
I keep my phone in low power mode in order to have it last all day, so I’m fine manually opening the app to open a door. I’ve selected the permanently dismiss reminder regarding allowing access while not using the app every time I have opened the app, and find I have to go through two rounds of notifications in order to dismiss the notifications (that I have now permanently dismissed multiple times), in order to manually open the door.
Why offer the option to only let the app use location while using if I’m going to be bombarded with notifications that I have “permanently” dismissed??? Please fix this bug!
App Privacy
The developer, Kastle Systems, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Kastle Systems, LLC
- Size
- 157.5 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
- Age Rating
- 4+
- Copyright
- © Copyright Kastle Systems
- Price
- Free