Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever. With Klara, practices grow by providing patients with the convenient experience they demand while making their operations more efficient.
Customer support is available in-app or by email at email@example.com.
(Patients, see below)
With Klara, you can:
1. Provide your patients with excellent care no matter where they are through secure messaging and video visits
2. Communicate directly with patients, team members, and external providers
3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant
4. Respond to texts, voicemails, website messages in one central place
5. Assign messages to your colleagues for quick responses
6. Send eForms for patients to fill out digitally
7. Automate routine patient outreach to patients before and after their appointments, including reminders, pre-visit instructions, post-visit follow-up, etc.
8. And more!
You need a Klara account to use this app. Sign up for a free demo on our website.
Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to patient.klara.com and entering your mobile phone number.
Your healthcare provider must use Klara for you to use this app. If they’re not already using Klara, ask them to sign up today!
Bug fixes and improvements
Ratings and Reviews
Superb Patient Communication Software
The three C’s related to superb patient care include caring professionals, compassion and communication. Klara expedites the communication process in an extremely efficient manner that my patients really appreciate.
We are able to communicate with our patients in an efficient user friendly manner that reduces or eliminates phone call waiting time and expedites the process for everyone involved. Our staff send patients their referral information via Klara, communicate about missed appointments through Klara, and send patients treatment plans, lab work data and other test results via Klara to name just a few of the benefits.
Voice phone call messages are transcribed into Klara text messages which our staff can more efficiently respond to.
We found that our electronic health record patient portal system was too cumbersome to use. Less than 10% of our patients got enrolled and utilized the system. When we switched to Klara, we achieved greater than an 80% utilization rate by our patients. Regardless of the patient’s computer skills and educational background, we were able to enroll them in less than 30 seconds compared to over five minutes with the patient portal.
In summary, Klara has been a great asset to our medical practice and has become our go to #1 patient communication/engagement software tool. If you’re looking for a more efficient tool to communicate with your patients, I would highly recommend looking at Klara.
Better response times!
I made a comment that I couldn’t get a call back when I left a message calling with a question or just trying to get some clarification. Usually I never got a call back!
At least with Klara, I have gotten a response to my questions within a day.
**The response time has changed this week. I am back to being frustrated with NO answers again!
I called Friday with a problem about my pain medicines that needed a refill for the next month. For some unknown reason, my refills had been sent to a new and unknown pharmacy, even though my medical file listed my pharmacy as Walgreens in Collinsville. The new pharmacy was a small one, and didn’t have one of my medicines. They knew they could order the medicine, but there was a minimum order to deal with. Pharmacies must dispose of expired medicines, and loose money if this happens often. The owner of the pharmacy requested that I get my prescriptions at my regular pharmacy. Fine by me, since they were also more expensive.
This problem happened again this month! I have been trying to get them to move my scripts using Klara, but I have been ignored since Friday. Hey! These are medicines I need to control my pain! This is not making me very happy!
Eastern New Mexico Foot and Ankle
We are a very small office of 6 people, including the doctor. We really enjoy using Klara to talk to our patients. It’s much more personable than a 3rd party text from a robot. It’s very helpful in getting information to patient’s that is much easier accessed online. I recently set up our Patient Registration forms where the patient’s can fill them out before their appointment through Klara and I think it’s just wonderful! I’m pleased that Klara is always getting updated with new features and the staff is great at replying to our specific concerns and questions.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Klara Technologies Inc.
- 4.9 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © 2020 Klara Technologies, Inc.
With Family Sharing set up, up to six family members can use this app.