myPrivia 4+

A modern medical practice

Privia Health LLC

    • Free

Screenshots

Description

myPrivia makes it easy for you to stay connected to your healthcare. Our secure log-in enables a more personalized experience, including easy access to your care team and tailored health content. The new layout features an at-a-glance view of alerts and upcoming appointments, the ability to check-in or start a virtual visit with one tap, and manage your prescriptions. myPrivia offers convenience and personalized care, delivering your health your way.

What’s New

Version 2.25.0

This release contains enhancements and bug fixes. We continue improving our app to ensure you have the most meaningful experience on your health journey. Download the latest version to see how we put you in control of your health information.

Ratings and Reviews

3.3 out of 5
2.2K Ratings

2.2K Ratings

The Lady Moye ,

Not consistent message system

Today I tried to email a provider with whom I have been communicating with in this system. However, Dr. Adrienne LaFleur was not listed on the provider list so I could not send her a message. It’s clearly a glitch because you can see previous emails to her. Her name needs to be readded to the provider list as a selection.

Or the system could upgrade to allowing a new email to be sent by opening an old one. I tried to send a new email to the provider by sending a reply. This created a new message but to me, not the provider. The system also does not allow me to readdress the recipient so that way will not currently work either.

I wound up calling the provider’s office and leaving a message, which they emailed to the provider. Members should not have to go thru a third party to communicate with their provider. Please address this concern.

Jakeindc ,

Update

Received response from developer that messaging had been fixed. Well downloaded newest version. And then couldn’t log in. Kept getting error message to retry. Finally deleted and reinstalled. Was able to log in. But…. When you log in you STILL see that you have unread messages when you have none. So you can see list of past appointments. You are supposed to be able to book an appointment but all my providers still require me to call to make an appointment. To see labs, medications, pay bill app is still just a bookmark to web page. Sigh….each update makes it worse. Just contract with “my chart”. It is the gold standard. Or with any of the 2 other apps I use (yes I have lots of medical issues with specialist). It sure how it can be so hard to make an app for a medical practice. I have 6 different apps for this and My Previa is the worst by far. Log in issues-won’t log me in but after a couple attempts it works fine Messaging-home page shows I have messages but there are none. I contacted the support about issues and got a non answer. Most of the functions just take you to the web site. So I find it works better to just book mark the site and not bother with the app

Developer Response ,

Hello, we are sorry to hear about your experience. We have investigated this messaging issue and our most recent update of the app fixes this! Please update the app, and if you are still having issues, please call our customer experience line (888) 774-8428.

kimmie'm ,

Needs improvement

I utilize different televisit sites for different doctors. I must admit this one is my least favorite. I cannot seem to find a way to attach a file to send in a message. If there is a way then it’s not easy because I have not been able to do it yet. I communicate with my surgeon on a regular basis on another site and I wanted to take a screenshot of a message that he sent me in regards to staying on a medication that my doctor on this site was wanted me to discontinue. But there was no way for me to attach that screenshot to a message for me to send to my doctor on this site.

On my other two sites it is very easy and straightforward. It is just like sending an email there is a little paper clip icon that you click and it pulls up for you to choose from take a picture, choose from photos, or choose from a file.

I wish this one was just as easy. Because I had to get the offices email and send a copy of the message to the email for him to add to my file. Too difficult and too many steps.

App Privacy

The developer, Privia Health LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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